2024 Jeep Grand Cherokee: owner complaints and recalls

Analysis of 233 owner complaints filed with NHTSA and 15 recall campaigns. Updated 2026-07-25.

233
Complaints
15
Recalls
8
Crash reports
0
Fire reports
2
Injuries
37.8
Severity index

Severity index 37.8 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.

Among the 67 2024 vehicles we track with at least 40 complaints on file, the 2024 Jeep Grand Cherokee ranks 45 of 67 by severity, where 1 is the worst. Its severity is higher than 33% of its model-year peers. See the full 2024 ranking.

What actually fails

ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM10545.1%
ENGINE9942.5%
FUEL/PROPULSION SYSTEM4017.2%
FORWARD COLLISION AVOIDANCE3012.9%
UNKNOWN OR OTHER2812.0%
POWER TRAIN2510.7%
SERVICE BRAKES177.3%
EXTERIOR LIGHTING166.9%

The single most-reported system is ELECTRICAL SYSTEM, cited in 105 of 233 complaints (45.1%). One complaint can name several systems, so these shares overlap and do not total 100%.

Complaints filed per year

2024: 352025: 962026: 102242526
YearComplaints
202435
202596
2026 (year to date)102

Recall campaigns

CampaignReportedComponentSummary
24V11100015/02/2024VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEMChrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requi
24V13000022/02/2024EXTERIOR LIGHTING:HEADLIGHTSChrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with t
24V13100022/02/2024STEERING:LINKAGES:KNUCKLE:SPINDLE:ARMChrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
24V28900025/04/2024BACK OVER PREVENTION: SENSING SYSTEM: CAMERAChrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of F
24V34600016/05/2024AIR BAGS:FRONTALChrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi
24V58600008/08/2024CHILD SEAT:VEHICLE TETHER ANCHORChrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles.  The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to c
24V87200019/11/2024ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETERChrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of
24V89700027/11/2024AIR BAGS:SIDE/WINDOWChrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with th
24V92600012/12/2024ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLYChrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply
24V94400019/12/2024BACK OVER PREVENTION:SOFTWAREChrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the re
25V47200017/07/2025SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINTChrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
25V57600004/09/2025ELECTRICAL SYSTEM:PROPULSION SYSTEMChrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
25V74100030/10/2025ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYChrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
26V32800021/05/2026AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWAREChrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail
26V41300030/06/2026POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply wit
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.