2021 Jeep Grand Cherokee problems and recalls
Owners have filed 401 complaints on the 2021 Jeep Grand Cherokee, and NHTSA has issued 12 recalls. The most cited component is the Electrical System (114 complaints).
401
Complaints
12
Recalls
20
Crash reports
8
Fire reports
13
Injuries
58.5
Severity index
Severity index 58.5 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.
Ranked 41 of 92 by severity index among 2021 vehicles with at least 40 complaints, highest first. 55% of those vehicles scored lower. Full 2021 ranking.
Components cited in complaints
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 114 | 28.4% |
| STEERING | 102 | 25.4% |
| ENGINE | 60 | 15.0% |
| POWER TRAIN | 57 | 14.2% |
| UNKNOWN OR OTHER | 55 | 13.7% |
| EXTERIOR LIGHTING | 42 | 10.5% |
| FUEL/PROPULSION SYSTEM | 38 | 9.5% |
| SERVICE BRAKES | 31 | 7.7% |
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 50 |
| 2022 | 106 |
| 2023 | 78 |
| 2024 | 78 |
| 2025 | 54 |
| 2026 (year to date) | 32 |
Filings in 2023 to 2025 were close to 2020 to 2022 (210 against 159).
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V797000 | 14/10/2021 | EXTERIOR LIGHTING:HEADLIGHTS | Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to t |
| 21V950000 | 09/12/2021 | EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE | Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of F |
| 21V729000 | 21/09/2021 | VISIBILITY:REARVIEW MIRRORS/DEVICES | Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibi |
| 21V873000 | 10/11/2021 | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE | Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning. |
| 22V180000 | 24/03/2022 | CHILD SEAT:VEHICLE TETHER ANCHOR | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Moto |
| 22V284000 | 28/04/2022 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) | Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of |
| 22V544000 | 28/07/2022 | EXTERIOR LIGHTING:TAIL LIGHTS | Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safe |
| 23V352000 | 18/05/2023 | STEERING:COLUMN | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control. |
| 23V413000 | 08/06/2023 | SUSPENSION:REAR:SPRINGS:COIL SPRINGS | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving. |
| 23V577000 | 14/08/2023 | BACK OVER PREVENTION:DISPLAY FUNCTION | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the veh |
| 24V132000 | 22/02/2024 | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control. |
| 24V436000 | 13/06/2024 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software |
Other Jeep Grand Cherokee model years
Severity index for every other model year on file. Compare all 14 years side by side.
- 2012sev 66.1
- 2013sev 64.2
- 2014sev 80.2
- 2015sev 99.2
- 2016sev 87.0
- 2017sev 72.2
- 2018sev 58.0
- 2019sev 51.0
- 2020sev 87.1
- 2022sev 36.3
- 2023sev 64.6
- 2024sev 45.0
- 2025sev 92.3
Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-08-29. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.