2021 Jeep Grand Cherokee: owner complaints and recalls
Analysis of 397 owner complaints filed with NHTSA and 12 recall campaigns. Updated 2026-07-25.
397
Complaints
12
Recalls
20
Crash reports
8
Fire reports
13
Injuries
58.4
Severity index
Severity index 58.4 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 90 2021 vehicles we track with at least 40 complaints on file, the 2021 Jeep Grand Cherokee ranks 39 of 90 by severity, where 1 is the worst. Its severity is higher than 57% of its model-year peers. See the full 2021 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 113 | 28.5% |
| STEERING | 102 | 25.7% |
| ENGINE | 60 | 15.1% |
| UNKNOWN OR OTHER | 55 | 13.9% |
| POWER TRAIN | 55 | 13.9% |
| EXTERIOR LIGHTING | 41 | 10.3% |
| FUEL/PROPULSION SYSTEM | 36 | 9.1% |
| SERVICE BRAKES | 31 | 7.8% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 113 of 397 complaints (28.5%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 50 |
| 2022 | 106 |
| 2023 | 78 |
| 2024 | 78 |
| 2025 | 54 |
| 2026 (year to date) | 28 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V797000 | 14/10/2021 | EXTERIOR LIGHTING:HEADLIGHTS | Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to t |
| 21V950000 | 09/12/2021 | EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE | Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of F |
| 21V729000 | 21/09/2021 | VISIBILITY:REARVIEW MIRRORS/DEVICES | Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibi |
| 21V873000 | 10/11/2021 | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE | Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning. |
| 22V180000 | 24/03/2022 | CHILD SEAT:VEHICLE TETHER ANCHOR | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Moto |
| 22V284000 | 28/04/2022 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) | Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of |
| 22V544000 | 28/07/2022 | EXTERIOR LIGHTING:TAIL LIGHTS | Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safe |
| 23V352000 | 18/05/2023 | STEERING:COLUMN | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control. |
| 23V413000 | 08/06/2023 | SUSPENSION:REAR:SPRINGS:COIL SPRINGS | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving. |
| 23V577000 | 14/08/2023 | BACK OVER PREVENTION:DISPLAY FUNCTION | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the veh |
| 24V132000 | 22/02/2024 | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control. |
| 24V436000 | 13/06/2024 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.