2023 Jeep Grand Cherokee: owner complaints and recalls
Analysis of 372 owner complaints filed with NHTSA and 20 recall campaigns. Updated 2026-07-25.
372
Complaints
20
Recalls
14
Crash reports
3
Fire reports
17
Injuries
67.2
Severity index
Severity index 67.2 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 80 2023 vehicles we track with at least 40 complaints on file, the 2023 Jeep Grand Cherokee ranks 33 of 80 by severity, where 1 is the worst. Its severity is higher than 59% of its model-year peers. See the full 2023 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 172 | 46.2% |
| ENGINE | 79 | 21.2% |
| UNKNOWN OR OTHER | 59 | 15.9% |
| SUSPENSION | 58 | 15.6% |
| FUEL/PROPULSION SYSTEM | 48 | 12.9% |
| STEERING | 40 | 10.8% |
| FORWARD COLLISION AVOIDANCE | 40 | 10.8% |
| POWER TRAIN | 35 | 9.4% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 172 of 372 complaints (46.2%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2022 | 1 |
| 2023 | 83 |
| 2024 | 75 |
| 2025 | 135 |
| 2026 (year to date) | 78 |
Complaint volume is rising - the last three years carry 293.0x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 23V336000 | 11/05/2023 | EQUIPMENT:OTHER:LABELS | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "O |
| 23V352000 | 18/05/2023 | STEERING:COLUMN | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control. |
| 23V413000 | 08/06/2023 | SUSPENSION:REAR:SPRINGS:COIL SPRINGS | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving. |
| 23V577000 | 14/08/2023 | BACK OVER PREVENTION:DISPLAY FUNCTION | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the veh |
| 24V111000 | 15/02/2024 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requi |
| 24V132000 | 22/02/2024 | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control. |
| 24V130000 | 22/02/2024 | EXTERIOR LIGHTING:HEADLIGHTS | Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with t |
| 24V199000 | 14/03/2024 | AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep |
| 24V291000 | 25/04/2024 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor |
| 24V289000 | 25/04/2024 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of F |
| 24V434000 | 13/06/2024 | SEAT BELTS:CRITICAL FASTENERS | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt |
| 24V436000 | 13/06/2024 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software |
| 24V897000 | 27/11/2024 | AIR BAGS:SIDE/WINDOW | Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with th |
| 25V430000 | 26/06/2025 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor |
| 25V472000 | 17/07/2025 | SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT | Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta |
| 25V576000 | 04/09/2025 | ELECTRICAL SYSTEM:PROPULSION SYSTEM | Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power. |
| 25V741000 | 30/10/2025 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. |
| 26V051000 | 29/01/2026 | SUSPENSION:REAR:SPRINGS:COIL SPRINGS | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving. |
| 26V328000 | 21/05/2026 | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE | Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail |
| 26V413000 | 30/06/2026 | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply wit |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.