2020 Jeep Grand Cherokee problems and recalls

Owners filed 131 complaints on the 2020 Jeep Grand Cherokee in the last three full years, out of 234 on record. The most cited component is the Electrical System.

234
Complaints
3
Recalls
24
Crash reports
5
Fire reports
13
Injuries
87.1
Severity index

Severity index 87.1 High. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 87.1p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 17 of 103 by severity index among 2020 vehicles with at least 40 complaints, highest first. 83% of those vehicles scored lower. Full 2020 ranking.

Components cited in complaints

Electrical SystemElectrical System: 70 complaints (29.9%)70 30%Unknown Or OtherUnknown Or Other: 61 complaints (26.1%)61 26%EngineEngine: 50 complaints (21.4%)50 21%Power TrainPower Train: 39 complaints (16.7%)39 17%Fuel/Propulsion SystemFuel/Propulsion System: 17 complaints (7.3%)17 7%Air BagsAir Bags: 17 complaints (7.3%)17 7%Vehicle Speed ControlVehicle Speed Control: 15 complaints (6.4%)15 6%SteeringSteering: 13 complaints (5.6%)13 6%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM7029.9%
UNKNOWN OR OTHER6126.1%
ENGINE5021.4%
POWER TRAIN3916.7%
FUEL/PROPULSION SYSTEM177.3%
AIR BAGS177.3%
VEHICLE SPEED CONTROL156.4%
STEERING135.6%

Complaints filed per year

032652019: 12020: 262021: 212022: 162023: 322024: 342025: 652026: 39 (partial year)192021222324256526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20191
202026
202121
202216
202332
202434
202565
2026 (year to date)39
Filings in 2023 to 2025 ran 2.1x those in 2020 to 2022 (131 against 63).

Recall campaigns

CampaignReportedComponentSummary
20V19100010/09/2020BACK OVER PREVENTION: SENSING SYSTEM: CAMERAChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with
22V40600009/06/2022FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMPChrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
23V41100008/06/2023ENGINE AND ENGINE COOLINGChrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses a

Other Jeep Grand Cherokee model years

Severity index for every other model year on file. Compare all 14 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-07. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.