2020 Jeep Grand Cherokee: owner complaints and recalls
Analysis of 226 owner complaints filed with NHTSA and 3 recall campaigns. Updated 2026-07-25.
226
Complaints
3
Recalls
24
Crash reports
5
Fire reports
13
Injuries
101.8
Severity index
Severity index 101.8 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Jeep Grand Cherokee ranks 21 of 103 by severity, where 1 is the worst. Its severity is higher than 80% of its model-year peers. See the full 2020 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 68 | 30.1% |
| UNKNOWN OR OTHER | 57 | 25.2% |
| ENGINE | 48 | 21.2% |
| POWER TRAIN | 38 | 16.8% |
| AIR BAGS | 17 | 7.5% |
| FUEL/PROPULSION SYSTEM | 16 | 7.1% |
| VEHICLE SPEED CONTROL | 14 | 6.2% |
| STEERING | 13 | 5.8% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 68 of 226 complaints (30.1%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2019 | 1 |
| 2020 | 26 |
| 2021 | 21 |
| 2022 | 16 |
| 2023 | 32 |
| 2024 | 34 |
| 2025 | 65 |
| 2026 (year to date) | 31 |
Complaint volume is rising - the last three years carry 2.1x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V191000 | 10/09/2020 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with |
| 22V406000 | 09/06/2022 | FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP | Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation. |
| 23V411000 | 08/06/2023 | ENGINE AND ENGINE COOLING | Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses a |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.