2012 Jeep Grand Cherokee: owner complaints and recalls
Analysis of 1,637 owner complaints filed with NHTSA and 11 recall campaigns. Updated 2026-07-25.
1,637
Complaints
11
Recalls
46
Crash reports
104
Fire reports
35
Injuries
66.5
Severity index
Severity index 66.5 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 129 2012 vehicles we track with at least 40 complaints on file, the 2012 Jeep Grand Cherokee ranks 61 of 129 by severity, where 1 is the worst. Its severity is higher than 53% of its model-year peers. See the full 2012 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 834 | 50.9% |
| SERVICE BRAKES | 307 | 18.8% |
| ENGINE | 283 | 17.3% |
| FUEL/PROPULSION SYSTEM | 215 | 13.1% |
| UNKNOWN OR OTHER | 118 | 7.2% |
| POWER TRAIN | 101 | 6.2% |
| STEERING | 99 | 6.0% |
| AIR BAGS | 43 | 2.6% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 834 of 1,637 complaints (50.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2011 | 2 |
| 2012 | 20 |
| 2013 | 32 |
| 2014 | 229 |
| 2015 | 343 |
| 2016 | 181 |
| 2017 | 182 |
| 2018 | 123 |
| 2019 | 131 |
| 2020 | 178 |
| 2021 | 90 |
| 2022 | 32 |
| 2023 | 35 |
| 2024 | 17 |
| 2025 | 28 |
| 2026 (year to date) | 14 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 19V813000 | 14/11/2019 | ELECTRICAL SYSTEM | Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) |
| 17V435000 | 10/07/2017 | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L eng |
| 17E061000 | 19/10/2017 | ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER | Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the AB |
| 17V572000 | 18/09/2017 | SERVICE BRAKES | Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is |
| 15V879000 | 28/12/2015 | ELECTRICAL SYSTEM:WIRING | Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been reme |
| 14V154000 | 01/04/2014 | SERVICE BRAKES | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to |
| 14V391000 | 02/07/2014 | ELECTRICAL SYSTEM:WIRING | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a se |
| 15V115000 | 27/02/2015 | ELECTRICAL SYSTEM | Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 20 |
| 14V104000 | 04/03/2014 | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing |
| 11V487000 | 29/09/2011 | ENGINE AND ENGINE COOLING | CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, |
| 14V634000 | 08/10/2014 | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.