2021 Jeep Cherokee: owner complaints and recalls
Analysis of 138 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
138
Complaints
4
Recalls
10
Crash reports
4
Fire reports
7
Injuries
87.0
Severity index
Severity index 87.0 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 90 2021 vehicles we track with at least 40 complaints on file, the 2021 Jeep Cherokee ranks 21 of 90 by severity, where 1 is the worst. Its severity is higher than 77% of its model-year peers. See the full 2021 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| POWER TRAIN | 73 | 52.9% |
| ELECTRICAL SYSTEM | 22 | 15.9% |
| ENGINE | 22 | 15.9% |
| UNKNOWN OR OTHER | 20 | 14.5% |
| SERVICE BRAKES | 14 | 10.1% |
| FORWARD COLLISION AVOIDANCE | 10 | 7.2% |
| AIR BAGS | 8 | 5.8% |
| SUSPENSION | 5 | 3.6% |
The single most-reported system is POWER TRAIN, cited in 73 of 138 complaints (52.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2021 | 13 |
| 2022 | 16 |
| 2023 | 21 |
| 2024 | 15 |
| 2025 | 45 |
| 2026 (year to date) | 28 |
Complaint volume is rising - the last three years carry 2.8x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V310000 | 04/05/2021 | POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS | Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak. |
| 20V657000 | 27/10/2020 | SUSPENSION:FRONT:CONTROL ARM:LOWER ARM | Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving. |
| 24V516000 | 08/07/2024 | AIR BAGS:SIDE/WINDOW:CURTAIN | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Veh |
| 26V290000 | 07/05/2026 | POWER TRAIN | Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.