2014 Jeep Cherokee: owner complaints and recalls
Analysis of 2,637 owner complaints filed with NHTSA and 13 recall campaigns. Updated 2026-07-25.
2,637
Complaints
13
Recalls
55
Crash reports
16
Fire reports
39
Injuries
23.8
Severity index
Severity index 23.8 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 139 2014 vehicles we track with at least 40 complaints on file, the 2014 Jeep Cherokee ranks 129 of 139 by severity, where 1 is the worst. Its severity is higher than 7% of its model-year peers. See the full 2014 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| POWER TRAIN | 1,461 | 55.4% |
| ENGINE | 513 | 19.5% |
| ELECTRICAL SYSTEM | 448 | 17.0% |
| UNKNOWN OR OTHER | 283 | 10.7% |
| SERVICE BRAKES | 187 | 7.1% |
| FUEL/PROPULSION SYSTEM | 186 | 7.1% |
| VEHICLE SPEED CONTROL | 185 | 7.0% |
| STEERING | 119 | 4.5% |
The single most-reported system is POWER TRAIN, cited in 1,461 of 2,637 complaints (55.4%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2014 | 219 |
| 2015 | 382 |
| 2016 | 398 |
| 2017 | 213 |
| 2018 | 203 |
| 2019 | 297 |
| 2020 | 242 |
| 2021 | 160 |
| 2022 | 131 |
| 2023 | 154 |
| 2024 | 100 |
| 2025 | 105 |
| 2026 (year to date) | 33 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 19V447000 | 13/06/2019 | POWER TRAIN:AUTOMATIC TRANSMISSION | Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral. |
| 18V332000 | 17/05/2018 | ELECTRICAL SYSTEM:WIRING | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger |
| 17V824000 | 21/12/2017 | EQUIPMENT | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. Th |
| 16V590000 | 10/08/2016 | SEATS | Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification. |
| 16V529000 | 12/07/2016 | POWER TRAIN:AUTOMATIC TRANSMISSION | Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the tran |
| 15V041000 | 28/01/2015 | AIR BAGS:SIDE/WINDOW | Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation. |
| 15V461000 | 23/07/2015 | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affecte |
| 14V293000 | 04/06/2014 | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to |
| 15V393000 | 22/06/2015 | STRUCTURE:BODY:HATCHBACK/LIFTGATE | Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resis |
| 15V509000 | 12/08/2015 | VISIBILITY:WINDSHIELD WIPER/WASHER | Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM). |
| 14V392000 | 02/07/2014 | SUSPENSION:REAR:SHOCK ABSORBER | Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in r |
| 20V343000 | 11/06/2020 | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input splin |
| 23V338000 | 11/05/2023 | ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK | Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.