2019 Jeep Cherokee: owner complaints and recalls
Analysis of 1,596 owner complaints filed with NHTSA and 11 recall campaigns. Updated 2026-07-25.
1,596
Complaints
11
Recalls
40
Crash reports
19
Fire reports
37
Injuries
35.7
Severity index
Severity index 35.7 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 123 2019 vehicles we track with at least 40 complaints on file, the 2019 Jeep Cherokee ranks 76 of 123 by severity, where 1 is the worst. Its severity is higher than 38% of its model-year peers. See the full 2019 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| POWER TRAIN | 763 | 47.8% |
| ENGINE | 451 | 28.3% |
| ELECTRICAL SYSTEM | 336 | 21.1% |
| UNKNOWN OR OTHER | 251 | 15.7% |
| STEERING | 120 | 7.5% |
| SERVICE BRAKES | 106 | 6.6% |
| VEHICLE SPEED CONTROL | 81 | 5.1% |
| AIR BAGS | 42 | 2.6% |
The single most-reported system is POWER TRAIN, cited in 763 of 1,596 complaints (47.8%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2018 | 103 |
| 2019 | 237 |
| 2020 | 163 |
| 2021 | 111 |
| 2022 | 94 |
| 2023 | 137 |
| 2024 | 126 |
| 2025 | 425 |
| 2026 (year to date) | 200 |
Complaint volume is rising - the last three years carry 1.9x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V917000 | 20/12/2018 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges. |
| 18V492000 | 26/07/2018 | POWER TRAIN:AUTOMATIC TRANSMISSION | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels. |
| 18V739000 | 19/10/2018 | POWER TRAIN:AUTOMATIC TRANSMISSION | Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall. |
| 19V449000 | 13/06/2019 | AIR BAGS | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events. |
| 19V637000 | 29/08/2019 | STEERING:RACK AND PINION:RACK | Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control. |
| 18V344000 | 25/05/2018 | ENGINE AND ENGINE COOLING:ENGINE | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a re |
| 19V248000 | 28/03/2019 | SEATS | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose. |
| 18V524000 | 09/08/2018 | ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehi |
| 18V523000 | 09/08/2018 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rea |
| 25V011000 | 29/04/2025 | POWER TRAIN | Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function. |
| 26V290000 | 07/05/2026 | POWER TRAIN | Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.