2016 Jeep Cherokee: owner complaints and recalls
Analysis of 1,400 owner complaints filed with NHTSA and 9 recall campaigns. Updated 2026-07-25.
1,400
Complaints
9
Recalls
36
Crash reports
14
Fire reports
26
Injuries
31.1
Severity index
Severity index 31.1 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 140 2016 vehicles we track with at least 40 complaints on file, the 2016 Jeep Cherokee ranks 115 of 140 by severity, where 1 is the worst. Its severity is higher than 18% of its model-year peers. See the full 2016 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| POWER TRAIN | 625 | 44.6% |
| ENGINE | 313 | 22.4% |
| UNKNOWN OR OTHER | 312 | 22.3% |
| ELECTRICAL SYSTEM | 296 | 21.1% |
| SERVICE BRAKES | 94 | 6.7% |
| VEHICLE SPEED CONTROL | 76 | 5.4% |
| STEERING | 53 | 3.8% |
| FUEL/PROPULSION SYSTEM | 43 | 3.1% |
The single most-reported system is POWER TRAIN, cited in 625 of 1,400 complaints (44.6%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2015 | 5 |
| 2016 | 61 |
| 2017 | 95 |
| 2018 | 145 |
| 2019 | 271 |
| 2020 | 202 |
| 2021 | 106 |
| 2022 | 94 |
| 2023 | 149 |
| 2024 | 120 |
| 2025 | 108 |
| 2026 (year to date) | 44 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V332000 | 17/05/2018 | ELECTRICAL SYSTEM:WIRING | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger |
| 15V826000 | 09/12/2015 | ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK | Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in |
| 17V824000 | 21/12/2017 | EQUIPMENT | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. Th |
| 16V590000 | 10/08/2016 | SEATS | Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification. |
| 16V287000 | 11/05/2016 | POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT | Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning. |
| 16V284000 | 11/05/2016 | POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT | Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning. |
| 20V343000 | 11/06/2020 | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input splin |
| 23V302000 | 27/04/2023 | POWER TRAIN:AUTOMATIC TRANSMISSION | Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function. |
| 23V338000 | 11/05/2023 | ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK | Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.