2017 Jeep Cherokee: owner complaints and recalls

48% of everything owners report about the 2017 Jeep Cherokee points at a single system: power train. That is 641 of 1,324 complaints on file.

1,324
Complaints
6
Recalls
24
Crash reports
6
Fire reports
27
Injuries
26.3
Severity index

Severity index 26.3 - Low. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 26.3p25 35p75 96cleanestworst
Where the 2017 Jeep Cherokee sits against the quartiles of every vehicle we track.

Among the 136 2017 vehicles we track with at least 40 complaints on file, the 2017 Jeep Cherokee ranks 118 of 136 by severity, where 1 is the worst. Its severity is higher than 13% of its model-year peers. See the full 2017 ranking.

What actually fails

Power TrainPower Train: 641 complaints (48.4%)641 48%Electrical SystemElectrical System: 341 complaints (25.8%)341 26%Unknown Or OtherUnknown Or Other: 340 complaints (25.7%)340 26%EngineEngine: 256 complaints (19.3%)256 19%Vehicle Speed ControlVehicle Speed Control: 60 complaints (4.5%)60 5%Service BrakesService Brakes: 58 complaints (4.4%)58 4%SteeringSteering: 45 complaints (3.4%)45 3%Electronic Stability Co…Electronic Stability Control (Esc): 42 complaints (3.2%)42 3%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
POWER TRAIN64148.4%
ELECTRICAL SYSTEM34125.8%
UNKNOWN OR OTHER34025.7%
ENGINE25619.3%
VEHICLE SPEED CONTROL604.5%
SERVICE BRAKES584.4%
STEERING453.4%
ELECTRONIC STABILITY CONTROL (ESC)423.2%

Complaints filed per year

01603202016: 22017: 322018: 902019: 2842020: 3112021: 1232022: 752023: 952024: 842025: 1702026: 58 (partial year)1617181920311212223242526
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20162
201732
201890
2019284
2020311
2021123
202275
202395
202484
2025170
2026 (year to date)58
Complaint volume is broadly steady year over year.

Recall campaigns

CampaignReportedComponentSummary
20V34300011/06/2020POWER TRAIN:DRIVELINE:DIFFERENTIAL UNITChrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input splin
18V33200017/05/2018ELECTRICAL SYSTEM:WIRINGChrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger
17V54300031/08/2017EQUIPMENT:OTHER:LABELSChrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. A
16V79900002/11/2016AIR BAGS:KNEE BOLSTERChrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
23V30200027/04/2023POWER TRAIN:AUTOMATIC TRANSMISSIONChrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
25V01100029/04/2025POWER TRAINChrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.