2017 Jeep Cherokee problems and recalls

48% of owner complaints on the 2017 Jeep Cherokee related to the Power Train (646 of 1,332).

1,332
Complaints
6
Recalls
24
Crash reports
6
Fire reports
27
Injuries
28.6
Severity index

Severity index 28.6 Low. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 28.6p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 129 of 137 by severity index among 2017 vehicles with at least 40 complaints, highest first. 6% of those vehicles scored lower. Full 2017 ranking.

Components cited in complaints

Power TrainPower Train: 646 complaints (48.5%)646 48%Unknown Or OtherUnknown Or Other: 343 complaints (25.8%)343 26%Electrical SystemElectrical System: 341 complaints (25.6%)341 26%EngineEngine: 258 complaints (19.4%)258 19%Vehicle Speed ControlVehicle Speed Control: 60 complaints (4.5%)60 5%Service BrakesService Brakes: 58 complaints (4.4%)58 4%SteeringSteering: 45 complaints (3.4%)45 3%Electronic Stability Co…Electronic Stability Control (Esc): 42 complaints (3.2%)42 3%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
POWER TRAIN64648.5%
UNKNOWN OR OTHER34325.8%
ELECTRICAL SYSTEM34125.6%
ENGINE25819.4%
VEHICLE SPEED CONTROL604.5%
SERVICE BRAKES584.4%
STEERING453.4%
ELECTRONIC STABILITY CONTROL (ESC)423.2%

Complaints filed per year

01603202016: 22017: 322018: 902019: 2842020: 3112021: 1232022: 752023: 952024: 842025: 1702026: 66 (partial year)1617181920311212223242526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20162
201732
201890
2019284
2020311
2021123
202275
202395
202484
2025170
2026 (year to date)66
Filings in 2023 to 2025 were close to 2020 to 2022 (349 against 509).

Recall campaigns

CampaignReportedComponentSummary
20V34300011/06/2020POWER TRAIN:DRIVELINE:DIFFERENTIAL UNITChrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input splin
18V33200017/05/2018ELECTRICAL SYSTEM:WIRINGChrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger
17V54300031/08/2017EQUIPMENT:OTHER:LABELSChrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. A
16V79900002/11/2016AIR BAGS:KNEE BOLSTERChrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
23V30200027/04/2023POWER TRAIN:AUTOMATIC TRANSMISSIONChrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
25V01100029/04/2025POWER TRAINChrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Other Jeep Cherokee model years

Severity index for every other model year on file. Compare all 9 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-03. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.