2021 Chrysler Pacifica: owner complaints and recalls

Owners have filed 350 complaints about the 2021 Chrysler Pacifica and NHTSA has issued 7 recall campaigns. The most-reported system is electrical system, named in 142 of them.

350
Complaints
7
Recalls
11
Crash reports
1
Fire reports
11
Injuries
39.4
Severity index

Severity index 39.4 - Medium. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 39.4p25 35p75 96cleanestworst
Where the 2021 Chrysler Pacifica sits against the quartiles of every vehicle we track.

Among the 90 2021 vehicles we track with at least 40 complaints on file, the 2021 Chrysler Pacifica ranks 63 of 90 by severity, where 1 is the worst. Its severity is higher than 30% of its model-year peers. See the full 2021 ranking.

What actually fails

Electrical SystemElectrical System: 142 complaints (40.6%)142 41%EngineEngine: 137 complaints (39.1%)137 39%Power TrainPower Train: 117 complaints (33.4%)117 33%Fuel/Propulsion SystemFuel/Propulsion System: 72 complaints (20.6%)72 21%Unknown Or OtherUnknown Or Other: 50 complaints (14.3%)50 14%Back Over PreventionBack Over Prevention: 27 complaints (7.7%)27 8%Vehicle Speed ControlVehicle Speed Control: 22 complaints (6.3%)22 6%Forward Collision Avoid…Forward Collision Avoidance: 15 complaints (4.3%)15 4%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM14240.6%
ENGINE13739.1%
POWER TRAIN11733.4%
FUEL/PROPULSION SYSTEM7220.6%
UNKNOWN OR OTHER5014.3%
BACK OVER PREVENTION277.7%
VEHICLE SPEED CONTROL226.3%
FORWARD COLLISION AVOIDANCE154.3%

Complaints filed per year

046912021: 262022: 912023: 772024: 662025: 572026: 33 (partial year)21229123242526
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
202126
202291
202377
202466
202557
2026 (year to date)33
Complaint volume is rising - the last three years carry 1.7x the filings of the three before them, which usually signals a wear-related defect surfacing with age.

Recall campaigns

CampaignReportedComponentSummary
22V18100024/03/2022SEATS:MID/REAR ASSEMBLYChrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements o
23V01000017/01/2023ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLESChrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
24V43600013/06/2024BACK OVER PREVENTION: SENSING SYSTEM: CAMERAChrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software
24V79300024/10/2024AIR BAGS:SIDE/WINDOW:CURTAINChrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Mo
25V87600017/12/2025EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max
25V87700017/12/2025EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
26V36200004/06/2026ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYChrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.