2019 Chrysler Pacifica: owner complaints and recalls
Analysis of 337 owner complaints filed with NHTSA and 7 recall campaigns. Updated 2026-07-25.
337
Complaints
7
Recalls
11
Crash reports
3
Fire reports
3
Injuries
25.5
Severity index
Severity index 25.5 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 123 2019 vehicles we track with at least 40 complaints on file, the 2019 Chrysler Pacifica ranks 96 of 123 by severity, where 1 is the worst. Its severity is higher than 22% of its model-year peers. See the full 2019 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 113 | 33.5% |
| ENGINE | 90 | 26.7% |
| POWER TRAIN | 82 | 24.3% |
| UNKNOWN OR OTHER | 63 | 18.7% |
| SERVICE BRAKES | 56 | 16.6% |
| STEERING | 40 | 11.9% |
| FUEL/PROPULSION SYSTEM | 14 | 4.2% |
| VEHICLE SPEED CONTROL | 13 | 3.9% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 113 of 337 complaints (33.5%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 40 |
| 2020 | 22 |
| 2021 | 30 |
| 2022 | 46 |
| 2023 | 52 |
| 2024 | 60 |
| 2025 | 60 |
| 2026 (year to date) | 26 |
Complaint volume is rising - the last three years carry 1.8x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 19V348000 | 09/05/2019 | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall. |
| 18V524000 | 09/08/2018 | ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehi |
| 20V191000 | 10/09/2020 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with |
| 19V886000 | 12/12/2019 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the ve |
| 23V010000 | 17/01/2023 | ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES | Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. |
| 25V876000 | 17/12/2025 | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max |
| 26V327000 | 21/05/2026 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, t |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.