2017 Chrysler Pacifica: owner complaints and recalls
Analysis of 1,484 owner complaints filed with NHTSA and 11 recall campaigns. Updated 2026-07-25.
1,484
Complaints
11
Recalls
46
Crash reports
9
Fire reports
37
Injuries
36.0
Severity index
Severity index 36.0 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 136 2017 vehicles we track with at least 40 complaints on file, the 2017 Chrysler Pacifica ranks 101 of 136 by severity, where 1 is the worst. Its severity is higher than 26% of its model-year peers. See the full 2017 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 519 | 35.0% |
| POWER TRAIN | 465 | 31.3% |
| ELECTRICAL SYSTEM | 383 | 25.8% |
| STEERING | 252 | 17.0% |
| UNKNOWN OR OTHER | 213 | 14.4% |
| VEHICLE SPEED CONTROL | 88 | 5.9% |
| SERVICE BRAKES | 84 | 5.7% |
| FUEL/PROPULSION SYSTEM | 68 | 4.6% |
The single most-reported system is ENGINE, cited in 519 of 1,484 complaints (35.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2016 | 14 |
| 2017 | 144 |
| 2018 | 225 |
| 2019 | 262 |
| 2020 | 110 |
| 2021 | 79 |
| 2022 | 120 |
| 2023 | 176 |
| 2024 | 127 |
| 2025 | 148 |
| 2026 (year to date) | 79 |
Complaint volume is rising - the last three years carry 1.5x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V395000 | 14/06/2018 | ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE | Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Pr |
| 18V332000 | 17/05/2018 | ELECTRICAL SYSTEM:WIRING | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger |
| 19V348000 | 09/05/2019 | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall. |
| 16V490000 | 30/06/2016 | SEAT BELTS:REAR/OTHER | Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if |
| 17V482000 | 28/07/2017 | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble. |
| 17V342000 | 25/05/2017 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such |
| 18V049000 | 11/01/2018 | ELECTRICAL SYSTEM:SOFTWARE | Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall. |
| 17V542000 | 31/08/2017 | SEAT BELTS:REAR/OTHER | Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to b |
| 23V010000 | 17/01/2023 | ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES | Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. |
| 25V876000 | 17/12/2025 | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max |
| 18V524000 | 09/08/2018 | ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehi |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.