2018 Chrysler Pacifica: owner complaints and recalls
Analysis of 824 owner complaints filed with NHTSA and 12 recall campaigns. Updated 2026-07-25.
824
Complaints
12
Recalls
27
Crash reports
14
Fire reports
15
Injuries
37.9
Severity index
Severity index 37.9 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 121 2018 vehicles we track with at least 40 complaints on file, the 2018 Chrysler Pacifica ranks 74 of 121 by severity, where 1 is the worst. Its severity is higher than 39% of its model-year peers. See the full 2018 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 362 | 43.9% |
| ELECTRICAL SYSTEM | 276 | 33.5% |
| POWER TRAIN | 151 | 18.3% |
| STEERING | 148 | 18.0% |
| UNKNOWN OR OTHER | 111 | 13.5% |
| FUEL/PROPULSION SYSTEM | 46 | 5.6% |
| ELECTRONIC STABILITY CONTROL (ESC) | 37 | 4.5% |
| VEHICLE SPEED CONTROL | 34 | 4.1% |
The single most-reported system is ENGINE, cited in 362 of 824 complaints (43.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2017 | 4 |
| 2018 | 77 |
| 2019 | 138 |
| 2020 | 54 |
| 2021 | 55 |
| 2022 | 69 |
| 2023 | 94 |
| 2024 | 111 |
| 2025 | 136 |
| 2026 (year to date) | 86 |
Complaint volume is rising - the last three years carry 1.9x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V395000 | 14/06/2018 | ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE | Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Pr |
| 18V492000 | 26/07/2018 | POWER TRAIN:AUTOMATIC TRANSMISSION | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels. |
| 18V493000 | 26/07/2018 | POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT | Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint. |
| 18V332000 | 17/05/2018 | ELECTRICAL SYSTEM:WIRING | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger |
| 19V143000 | 28/02/2019 | SUSPENSION:FRONT:CONTROL ARM:LOWER ARM | Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle. |
| 19V348000 | 09/05/2019 | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall. |
| 18V524000 | 09/08/2018 | ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehi |
| 17V824000 | 21/12/2017 | EQUIPMENT | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. Th |
| 17V542000 | 31/08/2017 | SEAT BELTS:REAR/OTHER | Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to b |
| 19V886000 | 12/12/2019 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the ve |
| 23V010000 | 17/01/2023 | ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES | Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. |
| 25V876000 | 17/12/2025 | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.