2016 Mercedes-Benz CLA-Class problems and recalls

Owner complaints on the 2016 Mercedes-Benz CLA-Class include 1 fatality report, 5 crashes and 1 fires across 67 filings.

67
Complaints
0
Recalls
5
Crash reports
1
Fire reports
4
Injuries
95.2
Severity index

Severity index 95.2 High. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 95.2p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 18 of 141 by severity index among 2016 vehicles with at least 40 complaints, highest first. 87% of those vehicles scored lower. Full 2016 ranking.

Components cited in complaints

Unknown Or OtherUnknown Or Other: 20 complaints (29.9%)20 30%EngineEngine: 15 complaints (22.4%)15 22%Air BagsAir Bags: 13 complaints (19.4%)13 19%StructureStructure: 8 complaints (11.9%)8 12%Electrical SystemElectrical System: 8 complaints (11.9%)8 12%SteeringSteering: 7 complaints (10.4%)7 10%Fuel/Propulsion SystemFuel/Propulsion System: 6 complaints (9.0%)6 9%Power TrainPower Train: 5 complaints (7.5%)5 7%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
UNKNOWN OR OTHER2029.9%
ENGINE1522.4%
AIR BAGS1319.4%
STRUCTURE811.9%
ELECTRICAL SYSTEM811.9%
STEERING710.4%
FUEL/PROPULSION SYSTEM69.0%
POWER TRAIN57.5%

Complaints filed per year

0482016: 32017: 82018: 62019: 42020: 72021: 82022: 52023: 62024: 82025: 62026: 6 (partial year)16178181920212223242526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20163
20178
20186
20194
20207
20218
20225
20236
20248
20256
2026 (year to date)6
Filings in 2023 to 2025 were close to 2020 to 2022 (20 against 20).

Other Mercedes-Benz CLA-Class model years

Severity index for every other model year on file. Compare all 7 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-03. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.