2016 Mercedes-Benz CLA-Class: owner complaints and recalls
Analysis of 65 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
65
Complaints
0
Recalls
5
Crash reports
1
Fire reports
4
Injuries
150.8
Severity index
Severity index 150.8 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 140 2016 vehicles we track with at least 40 complaints on file, the 2016 Mercedes-Benz CLA-Class ranks 10 of 140 by severity, where 1 is the worst. Its severity is higher than 93% of its model-year peers. See the full 2016 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| UNKNOWN OR OTHER | 19 | 29.2% |
| ENGINE | 15 | 23.1% |
| AIR BAGS | 13 | 20.0% |
| STRUCTURE | 8 | 12.3% |
| ELECTRICAL SYSTEM | 8 | 12.3% |
| STEERING | 7 | 10.8% |
| FUEL/PROPULSION SYSTEM | 5 | 7.7% |
| POWER TRAIN | 5 | 7.7% |
The single most-reported system is UNKNOWN OR OTHER, cited in 19 of 65 complaints (29.2%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2017 | 8 |
| 2018 | 6 |
| 2019 | 4 |
| 2020 | 7 |
| 2021 | 8 |
| 2022 | 5 |
| 2023 | 6 |
| 2024 | 8 |
| 2025 | 6 |
| 2026 (year to date) | 4 |
Complaint volume is broadly steady year over year.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.