2017 Mercedes-Benz CLA-Class: owner complaints and recalls
Analysis of 27 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
27
Complaints
0
Recalls
2
Crash reports
0
Fire reports
2
Injuries
88.9
Severity index
Severity index 88.9 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 7 | 25.9% |
| AIR BAGS | 5 | 18.5% |
| POWER TRAIN | 4 | 14.8% |
| ENGINE | 4 | 14.8% |
| VISIBILITY | 3 | 11.1% |
| STRUCTURE | 3 | 11.1% |
| UNKNOWN OR OTHER | 3 | 11.1% |
| WHEELS | 2 | 7.4% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 7 of 27 complaints (25.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2017 | 4 |
| 2018 | 5 |
| 2019 | 3 |
| 2020 | 3 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 2 |
Complaint volume is broadly steady year over year.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.