2020 Mercedes-Benz CLA-Class problems and recalls

The 2020 Mercedes-Benz CLA-Class has no recalls on file. Owners have filed 24 complaints, most often on the Back Over Prevention.

24
Complaints
0
Recalls
1
Crash reports
0
Fire reports
2
Injuries
65.3
Severity index

Severity index 65.3 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 65.3p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Components cited in complaints

Back Over PreventionBack Over Prevention: 8 complaints (33.3%)8 33%Electrical SystemElectrical System: 8 complaints (33.3%)8 33%Unknown Or OtherUnknown Or Other: 4 complaints (16.7%)4 17%EngineEngine: 3 complaints (12.5%)3 12%Service BrakesService Brakes: 3 complaints (12.5%)3 12%Visibility/WiperVisibility/Wiper: 2 complaints (8.3%)2 8%HydraulicHydraulic: 2 complaints (8.3%)2 8%Fuel/Propulsion SystemFuel/Propulsion System: 2 complaints (8.3%)2 8%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
BACK OVER PREVENTION833.3%
ELECTRICAL SYSTEM833.3%
UNKNOWN OR OTHER416.7%
ENGINE312.5%
SERVICE BRAKES312.5%
VISIBILITY/WIPER28.3%
HYDRAULIC28.3%
FUEL/PROPULSION SYSTEM28.3%

Complaints filed per year

0252020: 22021: 32022: 52023: 22024: 42025: 42026: 4 (partial year)202122523242526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20202
20213
20225
20232
20244
20254
2026 (year to date)4
Filings in 2023 to 2025 were close to 2020 to 2022 (10 against 10).

Other Mercedes-Benz CLA-Class model years

Severity index for every other model year on file. Compare all 7 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-08-30. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.