2014 Mercedes-Benz CLA-Class: owner complaints and recalls
Analysis of 193 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
193
Complaints
0
Recalls
4
Crash reports
3
Fire reports
6
Injuries
42.5
Severity index
Severity index 42.5 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 139 2014 vehicles we track with at least 40 complaints on file, the 2014 Mercedes-Benz CLA-Class ranks 106 of 139 by severity, where 1 is the worst. Its severity is higher than 24% of its model-year peers. See the full 2014 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 68 | 35.2% |
| ELECTRICAL SYSTEM | 47 | 24.4% |
| VEHICLE SPEED CONTROL | 36 | 18.7% |
| UNKNOWN OR OTHER | 23 | 11.9% |
| POWER TRAIN | 23 | 11.9% |
| ELECTRONIC STABILITY CONTROL (ESC) | 20 | 10.4% |
| AIR BAGS | 14 | 7.3% |
| STRUCTURE | 14 | 7.3% |
The single most-reported system is ENGINE, cited in 68 of 193 complaints (35.2%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 31 |
| 2015 | 45 |
| 2016 | 13 |
| 2017 | 13 |
| 2018 | 15 |
| 2019 | 6 |
| 2020 | 22 |
| 2021 | 11 |
| 2022 | 8 |
| 2023 | 6 |
| 2024 | 12 |
| 2025 | 7 |
| 2026 (year to date) | 3 |
Complaint volume is broadly steady year over year.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.