2017 Chevrolet Impala: owner complaints and recalls

The 2017 Chevrolet Impala has no recall campaigns on file, but owners have still filed 116 complaints, most often about unknown or other.

116
Complaints
0
Recalls
4
Crash reports
0
Fire reports
9
Injuries
75.9
Severity index

Severity index 75.9 - Medium. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 75.9p25 35p75 96cleanestworst
Where the 2017 Chevrolet Impala sits against the quartiles of every vehicle we track.

Among the 136 2017 vehicles we track with at least 40 complaints on file, the 2017 Chevrolet Impala ranks 57 of 136 by severity, where 1 is the worst. Its severity is higher than 58% of its model-year peers. See the full 2017 ranking.

What actually fails

Unknown Or OtherUnknown Or Other: 31 complaints (26.7%)31 27%EngineEngine: 21 complaints (18.1%)21 18%Air BagsAir Bags: 17 complaints (14.7%)17 15%Electrical SystemElectrical System: 15 complaints (12.9%)15 13%Power TrainPower Train: 12 complaints (10.3%)12 10%SteeringSteering: 10 complaints (8.6%)10 9%Exterior LightingExterior Lighting: 6 complaints (5.2%)6 5%Fuel/Propulsion SystemFuel/Propulsion System: 4 complaints (3.4%)4 3%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
UNKNOWN OR OTHER3126.7%
ENGINE2118.1%
AIR BAGS1714.7%
ELECTRICAL SYSTEM1512.9%
POWER TRAIN1210.3%
STEERING108.6%
EXTERIOR LIGHTING65.2%
FUEL/PROPULSION SYSTEM43.4%

Complaints filed per year

011222016: 32017: 102018: 162019: 162020: 222021: 142022: 102023: 102024: 52025: 62026: 4 (partial year)161718192022212223242526
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20163
201710
201816
201916
202022
202114
202210
202310
20245
20256
2026 (year to date)4
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.