2014 Chevrolet Impala: owner complaints and recalls
Analysis of 630 owner complaints filed with NHTSA and 12 recall campaigns. Updated 2026-07-25.
630
Complaints
12
Recalls
19
Crash reports
8
Fire reports
9
Injuries
31.1
Severity index
Severity index 31.1 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 139 2014 vehicles we track with at least 40 complaints on file, the 2014 Chevrolet Impala ranks 122 of 139 by severity, where 1 is the worst. Its severity is higher than 12% of its model-year peers. See the full 2014 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 220 | 34.9% |
| STEERING | 137 | 21.7% |
| ELECTRONIC STABILITY CONTROL (ESC) | 104 | 16.5% |
| SERVICE BRAKES | 90 | 14.3% |
| UNKNOWN OR OTHER | 86 | 13.7% |
| ENGINE | 56 | 8.9% |
| AIR BAGS | 43 | 6.8% |
| EXTERIOR LIGHTING | 43 | 6.8% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 220 of 630 complaints (34.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 61 |
| 2015 | 37 |
| 2016 | 27 |
| 2017 | 42 |
| 2018 | 79 |
| 2019 | 136 |
| 2020 | 94 |
| 2021 | 41 |
| 2022 | 38 |
| 2023 | 26 |
| 2024 | 16 |
| 2025 | 23 |
| 2026 (year to date) | 4 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 14V518000 | 28/08/2014 | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sens |
| 15V465000 | 24/07/2015 | AIR BAGS | General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front pa |
| 14V489000 | 08/08/2014 | STRUCTURE | General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of |
| 15V085000 | 11/02/2015 | PARKING BRAKE | General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially enga |
| 14V409000 | 02/07/2014 | STEERING | General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball jo |
| 14V092000 | 21/02/2014 | POWER TRAIN:AUTOMATIC TRANSMISSION | General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adju |
| 15V202000 | 06/04/2015 | PARKING BRAKE | General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged |
| 14V541000 | 09/09/2014 | PARKING BRAKE | General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parki |
| 14V355000 | 23/06/2014 | ELECTRICAL SYSTEM:IGNITION | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) |
| 14V450000 | 23/07/2014 | STEERING:ELECTRIC POWER ASSIST SYSTEM | General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power stee |
| 14V614000 | 01/10/2014 | ELECTRICAL SYSTEM | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In t |
| 13V220000 | 24/05/2013 | ELECTRICAL SYSTEM | General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac X |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.