2013 Chevrolet Impala: owner complaints and recalls
Analysis of 270 owner complaints filed with NHTSA and 1 recall campaigns. Updated 2026-07-25.
270
Complaints
1
Recalls
16
Crash reports
0
Fire reports
12
Injuries
59.3
Severity index
Severity index 59.3 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 145 2013 vehicles we track with at least 40 complaints on file, the 2013 Chevrolet Impala ranks 80 of 145 by severity, where 1 is the worst. Its severity is higher than 45% of its model-year peers. See the full 2013 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRONIC STABILITY CONTROL (ESC) | 108 | 40.0% |
| SERVICE BRAKES | 53 | 19.6% |
| ELECTRICAL SYSTEM | 52 | 19.3% |
| STEERING | 34 | 12.6% |
| POWER TRAIN | 33 | 12.2% |
| ENGINE | 30 | 11.1% |
| WHEELS | 23 | 8.5% |
| UNKNOWN OR OTHER | 21 | 7.8% |
The single most-reported system is ELECTRONIC STABILITY CONTROL (ESC), cited in 108 of 270 complaints (40.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 2 |
| 2014 | 37 |
| 2015 | 33 |
| 2016 | 62 |
| 2017 | 47 |
| 2018 | 26 |
| 2019 | 27 |
| 2020 | 17 |
| 2021 | 7 |
| 2022 | 4 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 2 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 14V355000 | 23/06/2014 | ELECTRICAL SYSTEM:IGNITION | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.