Chevrolet Impala: which model years to avoid
Complaint and recall totals for every Chevrolet Impala model year we track, ranked by severity.
| Model year | Complaints | Recalls | Crashes | Fires | Severity | Most-reported system |
|---|---|---|---|---|---|---|
| 2012 | 258 | 3 | 20 | 5 | 92.2 Medium | ELECTRICAL SYSTEM |
| 2013 | 270 | 1 | 16 | 0 | 59.3 Medium | ELECTRONIC STABILITY CONTROL (ESC) |
| 2014 | 630 | 12 | 19 | 8 | 31.1 Low | ELECTRICAL SYSTEM |
| 2015 | 298 | 3 | 10 | 11 | 57.0 Medium | ELECTRICAL SYSTEM |
| 2016 | 110 | 0 | 8 | 3 | 118.2 High | ELECTRICAL SYSTEM |
| 2017 | 116 | 0 | 4 | 0 | 75.9 Medium | UNKNOWN OR OTHER |
| 2018 | 59 | 1 | 6 | 0 | 67.8 Medium | UNKNOWN OR OTHER |
| 2019 | 28 | 1 | 4 | 1 | 192.9 High | ELECTRICAL SYSTEM |
| 2020 | 15 | 0 | 3 | 0 | 133.3 High | UNKNOWN OR OTHER |
Across 9 model years, the 2019 Chevrolet Impala carries the highest severity index (192.9, driven by electrical system), while the 2014 is the cleanest at 31.1.
Source. NHTSA public complaint and recall APIs. Complaint counts are not normalised by units sold; a high-volume seller will attract more filings than a rare trim.