2019 Ford Flex: owner complaints and recalls
Analysis of 227 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
227
Complaints
4
Recalls
4
Crash reports
0
Fire reports
3
Injuries
17.6
Severity index
Severity index 17.6 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 123 2019 vehicles we track with at least 40 complaints on file, the 2019 Ford Flex ranks 108 of 123 by severity, where 1 is the worst. Its severity is higher than 12% of its model-year peers. See the full 2019 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| BACK OVER PREVENTION | 126 | 55.5% |
| STRUCTURE | 47 | 20.7% |
| UNKNOWN OR OTHER | 46 | 20.3% |
| ELECTRICAL SYSTEM | 22 | 9.7% |
| VISIBILITY/WIPER | 11 | 4.8% |
| ENGINE | 5 | 2.2% |
| SUSPENSION | 5 | 2.2% |
| LANE DEPARTURE | 4 | 1.8% |
The single most-reported system is BACK OVER PREVENTION, cited in 126 of 227 complaints (55.5%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 3 |
| 2022 | 5 |
| 2023 | 20 |
| 2024 | 28 |
| 2025 | 100 |
| 2026 (year to date) | 67 |
Complaint volume is rising - the last three years carry 13.5x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V548000 | 20/08/2018 | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc. |
| 24V951000 | 20/12/2024 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image. |
| 25V695000 | 13/10/2025 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermitten |
| 25V732000 | 24/10/2025 | STRUCTURE:BODY | Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.