2018 Ford Flex problems and recalls

Owners filed 23 complaints on the 2018 Ford Flex in the last three full years, out of 63 on record. The most cited component is the Structure.

63
Complaints
3
Recalls
7
Crash reports
0
Fire reports
1
Injuries
59.5
Severity index

Severity index 59.5 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 59.5p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 51 of 122 by severity index among 2018 vehicles with at least 40 complaints, highest first. 58% of those vehicles scored lower. Full 2018 ranking.

Components cited in complaints

StructureStructure: 18 complaints (28.6%)18 29%Unknown Or OtherUnknown Or Other: 16 complaints (25.4%)16 25%Back Over PreventionBack Over Prevention: 13 complaints (20.6%)13 21%Electrical SystemElectrical System: 11 complaints (17.5%)11 17%SuspensionSuspension: 9 complaints (14.3%)9 14%Lane DepartureLane Departure: 2 complaints (3.2%)2 3%Service BrakesService Brakes: 2 complaints (3.2%)2 3%SteeringSteering: 2 complaints (3.2%)2 3%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
STRUCTURE1828.6%
UNKNOWN OR OTHER1625.4%
BACK OVER PREVENTION1320.6%
ELECTRICAL SYSTEM1117.5%
SUSPENSION914.3%
LANE DEPARTURE23.2%
SERVICE BRAKES23.2%
STEERING23.2%

Complaints filed per year

010212018: 42019: 22020: 72021: 32022: 32023: 12024: 42025: 182026: 21 (partial year)18192021222324252621
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20184
20192
20207
20213
20223
20231
20244
202518
2026 (year to date)21
Filings in 2023 to 2025 ran 1.8x those in 2020 to 2022 (23 against 13).

Recall campaigns

CampaignReportedComponentSummary
20V07200010/02/2020SUSPENSION:REARFord Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
25V69500013/10/2025BACK OVER PREVENTION: SENSING SYSTEM: CAMERAFord Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermitten
25V73200024/10/2025STRUCTURE:BODYFord Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Other Ford Flex model years

Severity index for every other model year on file. Compare all 8 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-03. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.