2015 Ford Flex: owner complaints and recalls
Analysis of 100 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
100
Complaints
4
Recalls
0
Crash reports
2
Fire reports
1
Injuries
20.0
Severity index
Severity index 20.0 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 143 2015 vehicles we track with at least 40 complaints on file, the 2015 Ford Flex ranks 138 of 143 by severity, where 1 is the worst. Its severity is higher than 3% of its model-year peers. See the full 2015 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| BACK OVER PREVENTION | 21 | 21.0% |
| STEERING | 19 | 19.0% |
| FUEL/PROPULSION SYSTEM | 18 | 18.0% |
| ELECTRICAL SYSTEM | 12 | 12.0% |
| UNKNOWN OR OTHER | 11 | 11.0% |
| POWER TRAIN | 11 | 11.0% |
| ENGINE | 11 | 11.0% |
| SUSPENSION | 7 | 7.0% |
The single most-reported system is BACK OVER PREVENTION, cited in 21 of 100 complaints (21.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 11 |
| 2017 | 10 |
| 2018 | 8 |
| 2019 | 8 |
| 2020 | 10 |
| 2021 | 9 |
| 2022 | 4 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 18 |
| 2026 (year to date) | 15 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 16V621000 | 25/08/2016 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) |
| 15V464000 | 24/07/2015 | PARKING BRAKE | Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015 |
| 20V072000 | 10/02/2020 | SUSPENSION:REAR | Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension. |
| 25V695000 | 13/10/2025 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermitten |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.