2014 Ford Flex: owner complaints and recalls
Analysis of 249 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
249
Complaints
4
Recalls
11
Crash reports
2
Fire reports
10
Injuries
54.6
Severity index
Severity index 54.6 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 139 2014 vehicles we track with at least 40 complaints on file, the 2014 Ford Flex ranks 98 of 139 by severity, where 1 is the worst. Its severity is higher than 29% of its model-year peers. See the full 2014 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| STEERING | 66 | 26.5% |
| ELECTRICAL SYSTEM | 57 | 22.9% |
| FUEL/PROPULSION SYSTEM | 46 | 18.5% |
| SUSPENSION | 26 | 10.4% |
| UNKNOWN OR OTHER | 24 | 9.6% |
| ENGINE | 22 | 8.8% |
| STRUCTURE | 12 | 4.8% |
| POWER TRAIN | 10 | 4.0% |
The single most-reported system is STEERING, cited in 66 of 249 complaints (26.5%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2014 | 5 |
| 2015 | 7 |
| 2016 | 19 |
| 2017 | 19 |
| 2018 | 31 |
| 2019 | 37 |
| 2020 | 39 |
| 2021 | 16 |
| 2022 | 17 |
| 2023 | 16 |
| 2024 | 11 |
| 2025 | 26 |
| 2026 (year to date) | 6 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 16V621000 | 25/08/2016 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) |
| 14V710000 | 07/11/2014 | SEATS | Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occup |
| 14V393000 | 02/07/2014 | POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT | Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex |
| 20V072000 | 10/02/2020 | SUSPENSION:REAR | Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.