2023 Volkswagen Jetta: owner complaints and recalls
Analysis of 42 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
42
Complaints
0
Recalls
1
Crash reports
0
Fire reports
0
Injuries
9.5
Severity index
Severity index 9.5 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 80 2023 vehicles we track with at least 40 complaints on file, the 2023 Volkswagen Jetta ranks 75 of 80 by severity, where 1 is the worst. Its severity is higher than 6% of its model-year peers. See the full 2023 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 11 | 26.2% |
| SERVICE BRAKES | 11 | 26.2% |
| UNKNOWN OR OTHER | 10 | 23.8% |
| ELECTRICAL SYSTEM | 9 | 21.4% |
| FORWARD COLLISION AVOIDANCE | 5 | 11.9% |
| VEHICLE SPEED CONTROL | 3 | 7.1% |
| LANE DEPARTURE | 2 | 4.8% |
| POWER TRAIN | 2 | 4.8% |
The single most-reported system is ENGINE, cited in 11 of 42 complaints (26.2%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2023 | 6 |
| 2024 | 18 |
| 2025 | 9 |
| 2026 (year to date) | 9 |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.