2017 Ram Promaster City: owner complaints and recalls
Analysis of 76 owner complaints filed with NHTSA and 3 recall campaigns. Updated 2026-07-25.
76
Complaints
3
Recalls
2
Crash reports
4
Fire reports
0
Injuries
42.1
Severity index
Severity index 42.1 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 136 2017 vehicles we track with at least 40 complaints on file, the 2017 Ram Promaster City ranks 86 of 136 by severity, where 1 is the worst. Its severity is higher than 37% of its model-year peers. See the full 2017 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 27 | 35.5% |
| ELECTRICAL SYSTEM | 24 | 31.6% |
| POWER TRAIN | 14 | 18.4% |
| UNKNOWN OR OTHER | 8 | 10.5% |
| EXTERIOR LIGHTING | 8 | 10.5% |
| VISIBILITY/WIPER | 5 | 6.6% |
| SERVICE BRAKES | 5 | 6.6% |
| ENGINE AND ENGINE COOLING | 4 | 5.3% |
The single most-reported system is ENGINE, cited in 27 of 76 complaints (35.5%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2017 | 6 |
| 2018 | 8 |
| 2019 | 12 |
| 2020 | 16 |
| 2021 | 9 |
| 2022 | 4 |
| 2023 | 5 |
| 2024 | 5 |
| 2025 | 9 |
| 2026 (year to date) | 2 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 17V824000 | 21/12/2017 | EQUIPMENT | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. Th |
| 16V953000 | 28/12/2016 | AIR BAGS:SIDE/WINDOW | Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash. |
| 17V601000 | 26/09/2017 | EQUIPMENT:OTHER:LABELS | Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire siz |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.