2017 Ram Promaster City problems and recalls

Owners have filed 76 complaints on the 2017 Ram Promaster City, and NHTSA has issued 3 recalls. The most cited component is the Engine (27 complaints).

76
Complaints
3
Recalls
2
Crash reports
4
Fire reports
0
Injuries
52.8
Severity index

Severity index 52.8 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 52.8p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 81 of 137 by severity index among 2017 vehicles with at least 40 complaints, highest first. 41% of those vehicles scored lower. Full 2017 ranking.

Components cited in complaints

EngineEngine: 27 complaints (35.5%)27 36%Electrical SystemElectrical System: 24 complaints (31.6%)24 32%Power TrainPower Train: 14 complaints (18.4%)14 18%Unknown Or OtherUnknown Or Other: 8 complaints (10.5%)8 11%Exterior LightingExterior Lighting: 8 complaints (10.5%)8 11%Visibility/WiperVisibility/Wiper: 5 complaints (6.6%)5 7%Service BrakesService Brakes: 5 complaints (6.6%)5 7%Engine And Engine Cooli…Engine And Engine Cooling: 4 complaints (5.3%)4 5%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
ENGINE2735.5%
ELECTRICAL SYSTEM2431.6%
POWER TRAIN1418.4%
UNKNOWN OR OTHER810.5%
EXTERIOR LIGHTING810.5%
VISIBILITY/WIPER56.6%
SERVICE BRAKES56.6%
ENGINE AND ENGINE COOLING45.3%

Complaints filed per year

08162017: 62018: 82019: 122020: 162021: 92022: 42023: 52024: 52025: 92026: 2 (partial year)1718192016212223242526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20176
20188
201912
202016
20219
20224
20235
20245
20259
2026 (year to date)2
Filings in 2023 to 2025 were close to 2020 to 2022 (19 against 29).

Recall campaigns

CampaignReportedComponentSummary
17V82400021/12/2017EQUIPMENTChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. Th
16V95300028/12/2016AIR BAGS:SIDE/WINDOWChrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
17V60100026/09/2017EQUIPMENT:OTHER:LABELSChrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire siz

Other Ram Promaster City model years

Severity index for every other model year on file. Compare all 3 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.