2016 Ram Promaster City problems and recalls

Owners have filed 57 complaints on the 2016 Ram Promaster City, and NHTSA has issued 4 recalls. The most cited component is the Engine (19 complaints).

57
Complaints
4
Recalls
0
Crash reports
0
Fire reports
0
Injuries
38.8
Severity index

Severity index 38.8 Low. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 38.8p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 119 of 141 by severity index among 2016 vehicles with at least 40 complaints, highest first. 16% of those vehicles scored lower. Full 2016 ranking.

Components cited in complaints

EngineEngine: 19 complaints (33.3%)19 33%Electrical SystemElectrical System: 15 complaints (26.3%)15 26%Power TrainPower Train: 15 complaints (26.3%)15 26%Unknown Or OtherUnknown Or Other: 9 complaints (15.8%)9 16%Exterior LightingExterior Lighting: 6 complaints (10.5%)6 11%Vehicle Speed ControlVehicle Speed Control: 4 complaints (7.0%)4 7%Service BrakesService Brakes: 3 complaints (5.3%)3 5%Engine And Engine Cooli…Engine And Engine Cooling: 2 complaints (3.5%)2 4%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
ENGINE1933.3%
ELECTRICAL SYSTEM1526.3%
POWER TRAIN1526.3%
UNKNOWN OR OTHER915.8%
EXTERIOR LIGHTING610.5%
VEHICLE SPEED CONTROL47.0%
SERVICE BRAKES35.3%
ENGINE AND ENGINE COOLING23.5%

Complaints filed per year

0492016: 72017: 62018: 82019: 62020: 92021: 52022: 32023: 32024: 52025: 42026: 1 (partial year)16171819209212223242526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20167
20176
20188
20196
20209
20215
20223
20233
20245
20254
2026 (year to date)1
Filings in 2023 to 2025 were close to 2020 to 2022 (12 against 17).

Recall campaigns

CampaignReportedComponentSummary
17V82400021/12/2017EQUIPMENTChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. Th
17V60100026/09/2017EQUIPMENT:OTHER:LABELSChrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire siz
16E03900028/04/2016ELECTRICAL SYSTEM:SOFTWAREChrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affe
16V25300028/04/2016ELECTRICAL SYSTEM:SOFTWAREChrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a so

Other Ram Promaster City model years

Severity index for every other model year on file. Compare all 3 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-08-22. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.