2015 Ram Promaster City: owner complaints and recalls
Analysis of 87 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
87
Complaints
4
Recalls
2
Crash reports
1
Fire reports
0
Injuries
16.1
Severity index
Severity index 16.1 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 143 2015 vehicles we track with at least 40 complaints on file, the 2015 Ram Promaster City ranks 141 of 143 by severity, where 1 is the worst. Its severity is higher than 1% of its model-year peers. See the full 2015 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 27 | 31.0% |
| POWER TRAIN | 27 | 31.0% |
| ENGINE | 26 | 29.9% |
| SERVICE BRAKES | 10 | 11.5% |
| UNKNOWN OR OTHER | 5 | 5.7% |
| FUEL/PROPULSION SYSTEM | 4 | 4.6% |
| VEHICLE SPEED CONTROL | 4 | 4.6% |
| ENGINE AND ENGINE COOLING | 3 | 3.4% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 27 of 87 complaints (31.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2015 | 4 |
| 2016 | 19 |
| 2017 | 10 |
| 2018 | 13 |
| 2019 | 11 |
| 2020 | 13 |
| 2021 | 4 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 3 |
| 2026 (year to date) | 5 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 16E039000 | 28/04/2016 | ELECTRICAL SYSTEM:SOFTWARE | Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affe |
| 17V824000 | 21/12/2017 | EQUIPMENT | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. Th |
| 17V601000 | 26/09/2017 | EQUIPMENT:OTHER:LABELS | Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire siz |
| 16V253000 | 28/04/2016 | ELECTRICAL SYSTEM:SOFTWARE | Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a so |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.