2021 Mazda CX-5: owner complaints and recalls
Analysis of 138 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
138
Complaints
0
Recalls
8
Crash reports
0
Fire reports
7
Injuries
63.8
Severity index
Severity index 63.8 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 90 2021 vehicles we track with at least 40 complaints on file, the 2021 Mazda CX-5 ranks 34 of 90 by severity, where 1 is the worst. Its severity is higher than 62% of its model-year peers. See the full 2021 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 76 | 55.1% |
| POWER TRAIN | 16 | 11.6% |
| UNKNOWN OR OTHER | 14 | 10.1% |
| ELECTRICAL SYSTEM | 12 | 8.7% |
| SERVICE BRAKES | 11 | 8.0% |
| FORWARD COLLISION AVOIDANCE | 10 | 7.2% |
| VEHICLE SPEED CONTROL | 8 | 5.8% |
| FUEL/PROPULSION SYSTEM | 7 | 5.1% |
The single most-reported system is ENGINE, cited in 76 of 138 complaints (55.1%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2021 | 15 |
| 2022 | 46 |
| 2023 | 26 |
| 2024 | 22 |
| 2025 | 17 |
| 2026 (year to date) | 12 |
Complaint volume is broadly steady year over year.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.