2019 Mazda CX-5: owner complaints and recalls
Analysis of 261 owner complaints filed with NHTSA and 2 recall campaigns. Updated 2026-07-25.
261
Complaints
2
Recalls
7
Crash reports
2
Fire reports
5
Injuries
30.7
Severity index
Severity index 30.7 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 123 2019 vehicles we track with at least 40 complaints on file, the 2019 Mazda CX-5 ranks 85 of 123 by severity, where 1 is the worst. Its severity is higher than 31% of its model-year peers. See the full 2019 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 126 | 48.3% |
| UNKNOWN OR OTHER | 48 | 18.4% |
| ELECTRICAL SYSTEM | 46 | 17.6% |
| POWER TRAIN | 29 | 11.1% |
| FORWARD COLLISION AVOIDANCE | 16 | 6.1% |
| FUEL/PROPULSION SYSTEM | 15 | 5.7% |
| VEHICLE SPEED CONTROL | 12 | 4.6% |
| VISIBILITY/WIPER | 9 | 3.4% |
The single most-reported system is ENGINE, cited in 126 of 261 complaints (48.3%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2019 | 10 |
| 2020 | 11 |
| 2021 | 19 |
| 2022 | 22 |
| 2023 | 45 |
| 2024 | 60 |
| 2025 | 59 |
| 2026 (year to date) | 35 |
Complaint volume is rising - the last three years carry 3.2x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 19V497000 | 27/06/2019 | ENGINE | Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall. |
| 21V875000 | 12/11/2021 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.