2020 Mazda CX-5 problems and recalls

Owners filed 63 complaints on the 2020 Mazda CX-5 in the last three full years, out of 106 on record. The most cited component is the Electrical System.

106
Complaints
0
Recalls
9
Crash reports
0
Fire reports
6
Injuries
70.4
Severity index

Severity index 70.4 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 70.4p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 30 of 103 by severity index among 2020 vehicles with at least 40 complaints, highest first. 71% of those vehicles scored lower. Full 2020 ranking.

Components cited in complaints

Electrical SystemElectrical System: 30 complaints (28.3%)30 28%Unknown Or OtherUnknown Or Other: 25 complaints (23.6%)25 24%EngineEngine: 17 complaints (16.0%)17 16%Service BrakesService Brakes: 14 complaints (13.2%)14 13%Forward Collision Avoid…Forward Collision Avoidance: 11 complaints (10.4%)11 10%Power TrainPower Train: 8 complaints (7.5%)8 8%StructureStructure: 6 complaints (5.7%)6 6%Air BagsAir Bags: 5 complaints (4.7%)5 5%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM3028.3%
UNKNOWN OR OTHER2523.6%
ENGINE1716.0%
SERVICE BRAKES1413.2%
FORWARD COLLISION AVOIDANCE1110.4%
POWER TRAIN87.5%
STRUCTURE65.7%
AIR BAGS54.7%

Complaints filed per year

016312020: 142021: 102022: 62023: 132024: 192025: 312026: 13 (partial year)2021222324253126
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
202014
202110
20226
202313
202419
202531
2026 (year to date)13
Filings in 2023 to 2025 ran 2.1x those in 2020 to 2022 (63 against 30).

Other Mazda CX-5 model years

Severity index for every other model year on file. Compare all 14 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-08-17. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.