2025 Kia Sorento: owner complaints and recalls
Analysis of 67 owner complaints filed with NHTSA and 3 recall campaigns. Updated 2026-07-25.
67
Complaints
3
Recalls
5
Crash reports
0
Fire reports
3
Injuries
65.7
Severity index
Severity index 65.7 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 42 2025 vehicles we track with at least 40 complaints on file, the 2025 Kia Sorento ranks 19 of 42 by severity, where 1 is the worst. Its severity is higher than 55% of its model-year peers. See the full 2025 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| POWER TRAIN | 18 | 26.9% |
| UNKNOWN OR OTHER | 18 | 26.9% |
| ELECTRICAL SYSTEM | 18 | 26.9% |
| ENGINE | 17 | 25.4% |
| FORWARD COLLISION AVOIDANCE | 8 | 11.9% |
| VEHICLE SPEED CONTROL | 6 | 9.0% |
| SERVICE BRAKES | 5 | 7.5% |
| FUEL/PROPULSION SYSTEM | 4 | 6.0% |
The single most-reported system is POWER TRAIN, cited in 18 of 67 complaints (26.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2024 | 1 |
| 2025 | 39 |
| 2026 (year to date) | 27 |
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 25V006000 | 13/01/2025 | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE | Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply w |
| 25V548000 | 25/08/2025 | ENGINE AND ENGINE COOLING:CRITICAL FASTENERS | Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power. |
| 26V046000 | 27/01/2026 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel disp |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.