2024 Kia Sorento problems and recalls

Owners have filed 43 complaints on the 2024 Kia Sorento, and NHTSA has issued 2 recalls. The most cited component is the Electrical System (11 complaints).

43
Complaints
2
Recalls
4
Crash reports
1
Fire reports
4
Injuries
80.4
Severity index

Severity index 80.4 High. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 80.4p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 19 of 79 by severity index among 2024 vehicles with at least 40 complaints, highest first. 76% of those vehicles scored lower. Full 2024 ranking.

Components cited in complaints

Electrical SystemElectrical System: 11 complaints (25.6%)11 26%StructureStructure: 7 complaints (16.3%)7 16%Service BrakesService Brakes: 6 complaints (14.0%)6 14%Unknown Or OtherUnknown Or Other: 6 complaints (14.0%)6 14%Power TrainPower Train: 5 complaints (11.6%)5 12%EngineEngine: 5 complaints (11.6%)5 12%Visibility/WiperVisibility/Wiper: 3 complaints (7.0%)3 7%Forward Collision Avoid…Forward Collision Avoidance: 3 complaints (7.0%)3 7%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM1125.6%
STRUCTURE716.3%
SERVICE BRAKES614.0%
UNKNOWN OR OTHER614.0%
POWER TRAIN511.6%
ENGINE511.6%
VISIBILITY/WIPER37.0%
FORWARD COLLISION AVOIDANCE37.0%

Complaints filed per year

010212024: 42025: 212026: 18 (partial year)24252126
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20244
202521
2026 (year to date)18

Recall campaigns

CampaignReportedComponentSummary
24V28700023/04/2024ELECTRICAL SYSTEM:WIRINGKia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
25V00600013/01/2025ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWAREKia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply w

Other Kia Sorento model years

Severity index for every other model year on file. Compare all 14 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-10-23. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.