2024 Kia Sorento: owner complaints and recalls
Analysis of 36 owner complaints filed with NHTSA and 2 recall campaigns. Updated 2026-07-25.
36
Complaints
2
Recalls
4
Crash reports
1
Fire reports
4
Injuries
150.0
Severity index
Severity index 150.0 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 10 | 27.8% |
| UNKNOWN OR OTHER | 6 | 16.7% |
| STRUCTURE | 6 | 16.7% |
| SERVICE BRAKES | 5 | 13.9% |
| ENGINE | 4 | 11.1% |
| VISIBILITY/WIPER | 3 | 8.3% |
| POWER TRAIN | 3 | 8.3% |
| FORWARD COLLISION AVOIDANCE | 3 | 8.3% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 10 of 36 complaints (27.8%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2024 | 4 |
| 2025 | 21 |
| 2026 (year to date) | 11 |
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 24V287000 | 23/04/2024 | ELECTRICAL SYSTEM:WIRING | Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist. |
| 25V006000 | 13/01/2025 | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE | Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply w |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.