2023 Kia Sorento problems and recalls

Owners have filed 118 complaints on the 2023 Kia Sorento, and NHTSA has issued 3 recalls. The most cited component is the Electrical System (37 complaints).

118
Complaints
3
Recalls
3
Crash reports
2
Fire reports
3
Injuries
50.0
Severity index

Severity index 50.0 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 50.0p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 48 of 82 by severity index among 2023 vehicles with at least 40 complaints, highest first. 41% of those vehicles scored lower. Full 2023 ranking.

Components cited in complaints

Electrical SystemElectrical System: 37 complaints (31.4%)37 31%Unknown Or OtherUnknown Or Other: 35 complaints (29.7%)35 30%EngineEngine: 29 complaints (24.6%)29 25%Power TrainPower Train: 20 complaints (16.9%)20 17%Forward Collision Avoid…Forward Collision Avoidance: 14 complaints (11.9%)14 12%Service BrakesService Brakes: 12 complaints (10.2%)12 10%Vehicle Speed ControlVehicle Speed Control: 11 complaints (9.3%)11 9%Lane DepartureLane Departure: 10 complaints (8.5%)10 8%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM3731.4%
UNKNOWN OR OTHER3529.7%
ENGINE2924.6%
POWER TRAIN2016.9%
FORWARD COLLISION AVOIDANCE1411.9%
SERVICE BRAKES1210.2%
VEHICLE SPEED CONTROL119.3%
LANE DEPARTURE108.5%

Complaints filed per year

020412022: 12023: 182024: 322025: 262026: 41 (partial year)222324252641
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20221
202318
202432
202526
2026 (year to date)41
Filings in 2023 to 2025 ran 76.0x those in 2022 to 2022 (76 against 1).

Recall campaigns

CampaignReportedComponentSummary
23V57900015/08/2023EQUIPMENT:OTHER:LABELSKia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Cr
23V61000031/08/2023BACK OVER PREVENTION: SENSING SYSTEM: CAMERAKia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehi
25V64900025/09/2025ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERSKia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

Other Kia Sorento model years

Severity index for every other model year on file. Compare all 13 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-03. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.