2023 Kia Sorento: owner complaints and recalls
Analysis of 109 owner complaints filed with NHTSA and 3 recall campaigns. Updated 2026-07-25.
109
Complaints
3
Recalls
2
Crash reports
2
Fire reports
3
Injuries
40.4
Severity index
Severity index 40.4 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 80 2023 vehicles we track with at least 40 complaints on file, the 2023 Kia Sorento ranks 45 of 80 by severity, where 1 is the worst. Its severity is higher than 44% of its model-year peers. See the full 2023 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 34 | 31.2% |
| UNKNOWN OR OTHER | 32 | 29.4% |
| ENGINE | 27 | 24.8% |
| POWER TRAIN | 18 | 16.5% |
| FORWARD COLLISION AVOIDANCE | 12 | 11.0% |
| VEHICLE SPEED CONTROL | 11 | 10.1% |
| SERVICE BRAKES | 11 | 10.1% |
| LANE DEPARTURE | 9 | 8.3% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 34 of 109 complaints (31.2%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2022 | 1 |
| 2023 | 18 |
| 2024 | 32 |
| 2025 | 26 |
| 2026 (year to date) | 32 |
Complaint volume is rising - the last three years carry 76.0x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 23V579000 | 15/08/2023 | EQUIPMENT:OTHER:LABELS | Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Cr |
| 23V610000 | 31/08/2023 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehi |
| 25V649000 | 25/09/2025 | ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.