2023 Kia Sorento problems and recalls
Owners have filed 125 complaints on the 2023 Kia Sorento, and NHTSA has issued 3 recalls. The most cited component is the Electrical System (38 complaints).
125
Complaints
3
Recalls
3
Crash reports
2
Fire reports
3
Injuries
48.4
Severity index
Severity index 48.4 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.
Ranked 55 of 86 by severity index among 2023 vehicles with at least 40 complaints, highest first. 36% of those vehicles scored lower. Full 2023 ranking.
Components cited in complaints
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 38 | 30.4% |
| UNKNOWN OR OTHER | 37 | 29.6% |
| ENGINE | 32 | 25.6% |
| POWER TRAIN | 22 | 17.6% |
| FORWARD COLLISION AVOIDANCE | 14 | 11.2% |
| SERVICE BRAKES | 12 | 9.6% |
| VEHICLE SPEED CONTROL | 11 | 8.8% |
| LANE DEPARTURE | 10 | 8.0% |
Complaints filed per year
| Year | Complaints |
|---|---|
| 2022 | 1 |
| 2023 | 18 |
| 2024 | 32 |
| 2025 | 26 |
| 2026 (year to date) | 48 |
Filings in 2023 to 2025 ran 76.0x those in 2022 to 2022 (76 against 1).
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 23V579000 | 15/08/2023 | EQUIPMENT:OTHER:LABELS | Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Cr |
| 23V610000 | 31/08/2023 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehi |
| 25V649000 | 25/09/2025 | ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire. |
Other Kia Sorento model years
Severity index for every other model year on file. Compare all 14 years side by side.
- 2012sev 91.3
- 2013sev 62.9
- 2014sev 60.8
- 2015sev 48.8
- 2016sev 45.9
- 2017sev 48.6
- 2018sev 85.3
- 2019sev 64.3
- 2020sev 160.1
- 2021sev 58.8
- 2022sev 39.2
- 2024sev 80.4
- 2025sev 71.0
Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-10-23. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.