2020 Ford Fusion problems and recalls

Owners filed 113 complaints on the 2020 Ford Fusion in the last three full years, out of 178 on record. The most cited component is the Power Train.

178
Complaints
3
Recalls
10
Crash reports
3
Fire reports
5
Injuries
57.2
Severity index

Severity index 57.2 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 57.2p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 50 of 103 by severity index among 2020 vehicles with at least 40 complaints, highest first. 51% of those vehicles scored lower. Full 2020 ranking.

Components cited in complaints

Power TrainPower Train: 66 complaints (37.1%)66 37%EngineEngine: 49 complaints (27.5%)49 28%Electrical SystemElectrical System: 37 complaints (20.8%)37 21%Unknown Or OtherUnknown Or Other: 26 complaints (14.6%)26 15%SteeringSteering: 12 complaints (6.7%)12 7%Fuel/Propulsion SystemFuel/Propulsion System: 11 complaints (6.2%)11 6%Service BrakesService Brakes: 10 complaints (5.6%)10 6%Forward Collision Avoid…Forward Collision Avoidance: 8 complaints (4.5%)8 4%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
POWER TRAIN6637.1%
ENGINE4927.5%
ELECTRICAL SYSTEM3720.8%
UNKNOWN OR OTHER2614.6%
STEERING126.7%
FUEL/PROPULSION SYSTEM116.2%
SERVICE BRAKES105.6%
FORWARD COLLISION AVOIDANCE84.5%

Complaints filed per year

028562020: 42021: 92022: 222023: 252024: 322025: 562026: 30 (partial year)2021222324255626
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20204
20219
202222
202325
202432
202556
2026 (year to date)30
Filings in 2023 to 2025 ran 3.2x those in 2020 to 2022 (113 against 35).

Recall campaigns

CampaignReportedComponentSummary
23V44000023/06/2023ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
25V44200027/06/2025BACK OVER PREVENTION:SOFTWAREFord Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2
25V68500010/10/2025EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATERFord Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolan

Other Ford Fusion model years

Severity index for every other model year on file. Compare all 9 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-08-20. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.