2014 Ford Fusion: owner complaints and recalls

Owners have filed 1,417 complaints about the 2014 Ford Fusion and NHTSA has issued 19 recall campaigns. The most-reported system is steering, named in 342 of them.

1,417
Complaints
19
Recalls
55
Crash reports
12
Fire reports
44
Injuries
45.4
Severity index

Severity index 45.4 - Medium. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 45.4p25 35p75 96cleanestworst
Where the 2014 Ford Fusion sits against the quartiles of every vehicle we track.

Among the 139 2014 vehicles we track with at least 40 complaints on file, the 2014 Ford Fusion ranks 101 of 139 by severity, where 1 is the worst. Its severity is higher than 27% of its model-year peers. See the full 2014 ranking.

What actually fails

SteeringSteering: 342 complaints (24.1%)342 24%Power TrainPower Train: 252 complaints (17.8%)252 18%EngineEngine: 215 complaints (15.2%)215 15%Electrical SystemElectrical System: 174 complaints (12.3%)174 12%Unknown Or OtherUnknown Or Other: 159 complaints (11.2%)159 11%Service BrakesService Brakes: 126 complaints (8.9%)126 9%Seat BeltsSeat Belts: 84 complaints (5.9%)84 6%StructureStructure: 78 complaints (5.5%)78 6%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
STEERING34224.1%
POWER TRAIN25217.8%
ENGINE21515.2%
ELECTRICAL SYSTEM17412.3%
UNKNOWN OR OTHER15911.2%
SERVICE BRAKES1268.9%
SEAT BELTS845.9%
STRUCTURE785.5%

Complaints filed per year

01152302013: 32014: 532015: 602016: 792017: 1462018: 1782019: 2212020: 1202021: 1002022: 1392023: 1112024: 1002025: 782026: 29 (partial year)1314151617181922120212223242526
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20133
201453
201560
201679
2017146
2018178
2019221
2020120
2021100
2022139
2023111
2024100
202578
2026 (year to date)29
Complaint volume is broadly steady year over year.

Recall campaigns

CampaignReportedComponentSummary
19V63200029/08/2019STEERING:ELECTRIC POWER ASSIST SYSTEMFord Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachu
18V47100016/07/2018POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTFord Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to
19V36200013/05/2019POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTFord Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition coul
16V87500005/12/2016SEAT BELTS:FRONTFord Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a s
18V16900012/03/2018POWER TRAIN:MANUAL TRANSMISSIONFord Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Foc
18V16700012/03/2018STEERING: STEERING WHEEL/HANDLE BARFord Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
17V20900027/03/2017ENGINE AND ENGINE COOLING:ENGINEFord Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system,
17V21000027/03/2017LATCHES/LOCKS/LINKAGES:DOORS:LATCHFord Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely clo
14V59700026/09/2014AIR BAGSFord Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2
15V25000028/04/2015STEERING:ELECTRIC POWER ASSIST SYSTEMFord Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registere
14V73600018/11/2014POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 1
15V24600024/04/2015LATCHES/LOCKS/LINKAGES:DOORS:LATCHFord Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On
14V16400002/04/2014SEATS:FRONT ASSEMBLY:RECLINERFord Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles
20V17700023/03/2020LATCHES/LOCKS/LINKAGES:DOORS:LATCHFord Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, T
22V01100013/01/2022SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGESFord Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain envir
20V33100008/06/2020LATCHES/LOCKS/LINKAGES:DOORS:LATCHFord Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recal
22V41300010/06/2022POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
23V16200010/03/2023SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSFord Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
26V37600009/06/2026POWER TRAIN:MANUAL TRANSMISSIONFord Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.