2012 Ford Fusion: owner complaints and recalls
Analysis of 2,606 owner complaints filed with NHTSA and 6 recall campaigns. Updated 2026-07-25.
2,606
Complaints
6
Recalls
111
Crash reports
9
Fire reports
66
Injuries
44.0
Severity index
Severity index 44.0 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 129 2012 vehicles we track with at least 40 complaints on file, the 2012 Ford Fusion ranks 93 of 129 by severity, where 1 is the worst. Its severity is higher than 28% of its model-year peers. See the full 2012 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| STEERING | 1,505 | 57.8% |
| AIR BAGS | 436 | 16.7% |
| ELECTRICAL SYSTEM | 174 | 6.7% |
| POWER TRAIN | 162 | 6.2% |
| SERVICE BRAKES | 129 | 5.0% |
| UNKNOWN OR OTHER | 126 | 4.8% |
| ENGINE | 119 | 4.6% |
| STRUCTURE | 101 | 3.9% |
The single most-reported system is STEERING, cited in 1,505 of 2,606 complaints (57.8%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2011 | 5 |
| 2012 | 39 |
| 2013 | 128 |
| 2014 | 249 |
| 2015 | 223 |
| 2016 | 177 |
| 2017 | 292 |
| 2018 | 390 |
| 2019 | 289 |
| 2020 | 159 |
| 2021 | 134 |
| 2022 | 162 |
| 2023 | 143 |
| 2024 | 108 |
| 2025 | 84 |
| 2026 (year to date) | 24 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 19V001000 | 07/01/2019 | AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE | Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saip |
| 17V024000 | 10/01/2017 | AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE | Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, |
| 15V340000 | 02/06/2015 | STEERING:ELECTRIC POWER ASSIST SYSTEM | Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI |
| 21V158000 | 10/03/2021 | AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE | Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after lo |
| 21E013000 | 16/02/2021 | AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE | Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Musta |
| 21V081000 | 16/02/2021 | AIR BAGS:FRONTAL | Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.