2016 Cadillac SRX: owner complaints and recalls
Analysis of 168 owner complaints filed with NHTSA and 2 recall campaigns. Updated 2026-07-25.
168
Complaints
2
Recalls
11
Crash reports
1
Fire reports
10
Injuries
148.8
Severity index
Severity index 148.8 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 140 2016 vehicles we track with at least 40 complaints on file, the 2016 Cadillac SRX ranks 11 of 140 by severity, where 1 is the worst. Its severity is higher than 92% of its model-year peers. See the full 2016 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| EXTERIOR LIGHTING | 98 | 58.3% |
| UNKNOWN OR OTHER | 23 | 13.7% |
| SUSPENSION | 16 | 9.5% |
| ELECTRICAL SYSTEM | 15 | 8.9% |
| AIR BAGS | 7 | 4.2% |
| SERVICE BRAKES | 6 | 3.6% |
| VISIBILITY/WIPER | 6 | 3.6% |
| POWER TRAIN | 5 | 3.0% |
The single most-reported system is EXTERIOR LIGHTING, cited in 98 of 168 complaints (58.3%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2016 | 6 |
| 2017 | 6 |
| 2018 | 6 |
| 2019 | 16 |
| 2020 | 25 |
| 2021 | 43 |
| 2022 | 22 |
| 2023 | 16 |
| 2024 | 13 |
| 2025 | 11 |
| 2026 (year to date) | 4 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V473000 | 24/06/2021 | SUSPENSION:REAR | General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link. |
| 26V329000 | 21/05/2026 | AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE | General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.