2014 Cadillac SRX: owner complaints and recalls

68% of everything owners report about the 2014 Cadillac SRX points at a single system: exterior lighting. That is 265 of 387 complaints on file.

387
Complaints
2
Recalls
16
Crash reports
2
Fire reports
7
Injuries
34.1
Severity index

Severity index 34.1 - Low. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 34.1p25 35p75 96cleanestworst
Where the 2014 Cadillac SRX sits against the quartiles of every vehicle we track.

Among the 139 2014 vehicles we track with at least 40 complaints on file, the 2014 Cadillac SRX ranks 116 of 139 by severity, where 1 is the worst. Its severity is higher than 17% of its model-year peers. See the full 2014 ranking.

What actually fails

Exterior LightingExterior Lighting: 265 complaints (68.5%)265 68%Electrical SystemElectrical System: 39 complaints (10.1%)39 10%Unknown Or OtherUnknown Or Other: 29 complaints (7.5%)29 7%Visibility/WiperVisibility/Wiper: 24 complaints (6.2%)24 6%Power TrainPower Train: 19 complaints (4.9%)19 5%SuspensionSuspension: 19 complaints (4.9%)19 5%Service BrakesService Brakes: 12 complaints (3.1%)12 3%Vehicle Speed ControlVehicle Speed Control: 7 complaints (1.8%)7 2%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
EXTERIOR LIGHTING26568.5%
ELECTRICAL SYSTEM3910.1%
UNKNOWN OR OTHER297.5%
VISIBILITY/WIPER246.2%
POWER TRAIN194.9%
SUSPENSION194.9%
SERVICE BRAKES123.1%
VEHICLE SPEED CONTROL71.8%

Complaints filed per year

042842014: 52015: 82016: 62017: 152018: 602019: 842020: 642021: 612022: 312023: 202024: 132025: 102026: 10 (partial year)1415161718198420212223242526
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20145
20158
20166
201715
201860
201984
202064
202161
202231
202320
202413
202510
2026 (year to date)10
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.

Recall campaigns

CampaignReportedComponentSummary
14V57100019/09/2014SUSPENSION:REARGeneral Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear sus
21V47300024/06/2021SUSPENSION:REARGeneral Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.