2012 Cadillac SRX: owner complaints and recalls
Analysis of 416 owner complaints filed with NHTSA and 3 recall campaigns. Updated 2026-07-25.
416
Complaints
3
Recalls
32
Crash reports
4
Fire reports
32
Injuries
117.3
Severity index
Severity index 117.3 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 129 2012 vehicles we track with at least 40 complaints on file, the 2012 Cadillac SRX ranks 18 of 129 by severity, where 1 is the worst. Its severity is higher than 86% of its model-year peers. See the full 2012 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| EXTERIOR LIGHTING | 233 | 56.0% |
| SERVICE BRAKES | 45 | 10.8% |
| SUSPENSION | 41 | 9.9% |
| ELECTRICAL SYSTEM | 32 | 7.7% |
| UNKNOWN OR OTHER | 27 | 6.5% |
| STRUCTURE | 19 | 4.6% |
| STEERING | 18 | 4.3% |
| AIR BAGS | 15 | 3.6% |
The single most-reported system is EXTERIOR LIGHTING, cited in 233 of 416 complaints (56.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2012 | 7 |
| 2013 | 11 |
| 2014 | 16 |
| 2015 | 12 |
| 2016 | 25 |
| 2017 | 33 |
| 2018 | 48 |
| 2019 | 87 |
| 2020 | 62 |
| 2021 | 49 |
| 2022 | 31 |
| 2023 | 8 |
| 2024 | 11 |
| 2025 | 12 |
| 2026 (year to date) | 4 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 14V447000 | 23/07/2014 | SEATS:FRONT ASSEMBLY:POWER ADJUST | General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected |
| 14V571000 | 19/09/2014 | SUSPENSION:REAR | General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear sus |
| 21V473000 | 24/06/2021 | SUSPENSION:REAR | General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.