2012 Cadillac SRX problems and recalls

Owner complaints on the 2012 Cadillac SRX include 2 fatality reports, 32 crashes and 4 fires across 416 filings.

416
Complaints
3
Recalls
32
Crash reports
4
Fire reports
32
Injuries
106.4
Severity index

Severity index 106.4 High. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 106.4p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 15 of 130 by severity index among 2012 vehicles with at least 40 complaints, highest first. 88% of those vehicles scored lower. Full 2012 ranking.

Components cited in complaints

Exterior LightingExterior Lighting: 233 complaints (56.0%)233 56%Service BrakesService Brakes: 45 complaints (10.8%)45 11%SuspensionSuspension: 41 complaints (9.9%)41 10%Electrical SystemElectrical System: 32 complaints (7.7%)32 8%Unknown Or OtherUnknown Or Other: 27 complaints (6.5%)27 6%StructureStructure: 19 complaints (4.6%)19 5%SteeringSteering: 18 complaints (4.3%)18 4%Air BagsAir Bags: 15 complaints (3.6%)15 4%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
EXTERIOR LIGHTING23356.0%
SERVICE BRAKES4510.8%
SUSPENSION419.9%
ELECTRICAL SYSTEM327.7%
UNKNOWN OR OTHER276.5%
STRUCTURE194.6%
STEERING184.3%
AIR BAGS153.6%

Complaints filed per year

044872012: 72013: 112014: 162015: 122016: 252017: 332018: 482019: 872020: 622021: 492022: 312023: 82024: 112025: 122026: 4 (partial year)12131415161718198720212223242526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20127
201311
201416
201512
201625
201733
201848
201987
202062
202149
202231
20238
202411
202512
2026 (year to date)4
Filings in 2023 to 2025 ran 0.2x those in 2020 to 2022 (31 against 142).

Recall campaigns

CampaignReportedComponentSummary
14V44700023/07/2014SEATS:FRONT ASSEMBLY:POWER ADJUSTGeneral Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected
14V57100019/09/2014SUSPENSION:REARGeneral Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear sus
21V47300024/06/2021SUSPENSION:REARGeneral Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Other Cadillac SRX model years

Severity index for every other model year on file. Compare all 5 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.