2020 Audi Q7: owner complaints and recalls
Analysis of 25 owner complaints filed with NHTSA and 5 recall campaigns. Updated 2026-07-25.
25
Complaints
5
Recalls
0
Crash reports
1
Fire reports
1
Injuries
56.0
Severity index
Severity index 56.0 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 10 | 40.0% |
| ENGINE | 7 | 28.0% |
| POWER TRAIN | 3 | 12.0% |
| UNKNOWN OR OTHER | 2 | 8.0% |
| SERVICE BRAKES | 2 | 8.0% |
| FORWARD COLLISION AVOIDANCE | 2 | 8.0% |
| ENGINE AND ENGINE COOLING | 1 | 4.0% |
| FUEL/PROPULSION SYSTEM | 1 | 4.0% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 10 of 25 complaints (40.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 4 |
| 2024 | 8 |
| 2025 | 4 |
| 2026 (year to date) | 5 |
Complaint volume is rising - the last three years carry 4.0x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V658000 | 27/10/2020 | STRUCTURE:BODY:ROOF AND PILLARS | Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash. |
| 21V078000 | 17/02/2021 | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE | Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehic |
| 22V516000 | 20/07/2022 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail. |
| 23V212000 | 29/03/2023 | FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA | Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat. |
| 25V900000 | 19/12/2025 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requi |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.