2012 Volvo XC60: owner complaints and recalls
Analysis of 46 owner complaints filed with NHTSA and 3 recall campaigns. Updated 2026-07-25.
46
Complaints
3
Recalls
2
Crash reports
0
Fire reports
1
Injuries
34.8
Severity index
Severity index 34.8 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 129 2012 vehicles we track with at least 40 complaints on file, the 2012 Volvo XC60 ranks 108 of 129 by severity, where 1 is the worst. Its severity is higher than 16% of its model-year peers. See the full 2012 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| VISIBILITY/WIPER | 19 | 41.3% |
| UNKNOWN OR OTHER | 9 | 19.6% |
| ELECTRICAL SYSTEM | 4 | 8.7% |
| STRUCTURE | 4 | 8.7% |
| VISIBILITY | 3 | 6.5% |
| STEERING | 3 | 6.5% |
| TIRES | 2 | 4.3% |
| AIR BAGS | 2 | 4.3% |
The single most-reported system is VISIBILITY/WIPER, cited in 19 of 46 complaints (41.3%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2012 | 3 |
| 2014 | 1 |
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 7 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 10 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 1 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V378000 | 30/06/2020 | SEAT BELTS:FRONT | Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the sea |
| 12V075000 | 28/02/2012 | ELECTRICAL SYSTEM:WIRING | VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60, XC60, S80 AND XC70 VEHICLES MANUFACTURED FROM MAY 16, 2011, THROUGH OCTOBER 6, 2011. IN THESE VEHICLES, THE WIRE HARNESS UNDER THE FRONT SEATS MAY HAVE NOT BEEN ATTACHED PROPERLY TO THE SEAT FRAME. AS A RESULT, WHEN THE SEATS ARE |
| 12V101000 | 14/03/2012 | STRUCTURE:BODY | VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60 AND XC60 PASSENGER VEHICLES. AN INCORRECT MIXTURE OF UNDERBODY COATING AND OVER-APPLICATION CAN RESULT IN RIGID, ICICLE-LIKE AREAS HANGING FROM VEHICLES UNDERCARRIAGE. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.