2017 Volvo XC60: owner complaints and recalls

Owners have filed 15 complaints about the 2017 Volvo XC60 and NHTSA has issued 4 recall campaigns. The most-reported system is electrical system, named in 5 of them.

15
Complaints
4
Recalls
2
Crash reports
1
Fire reports
2
Injuries
200.0
Severity index

Severity index 200.0 - High. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 200.0p25 35p75 96cleanestworst
Where the 2017 Volvo XC60 sits against the quartiles of every vehicle we track.

What actually fails

Electrical SystemElectrical System: 5 complaints (33.3%)5 33%Fuel/Propulsion SystemFuel/Propulsion System: 3 complaints (20.0%)3 20%Unknown Or OtherUnknown Or Other: 2 complaints (13.3%)2 13%Air BagsAir Bags: 2 complaints (13.3%)2 13%EngineEngine: 2 complaints (13.3%)2 13%Power TrainPower Train: 2 complaints (13.3%)2 13%Forward Collision Avoid…Forward Collision Avoidance: 1 complaints (6.7%)1 7%Service BrakesService Brakes: 1 complaints (6.7%)1 7%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM533.3%
FUEL/PROPULSION SYSTEM320.0%
UNKNOWN OR OTHER213.3%
AIR BAGS213.3%
ENGINE213.3%
POWER TRAIN213.3%
FORWARD COLLISION AVOIDANCE16.7%
SERVICE BRAKES16.7%

Complaints filed per year

0242018: 22019: 42020: 22021: 12022: 12023: 32024: 12026: 1 (partial year)18194202122232426
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20182
20194
20202
20211
20221
20233
20241
2026 (year to date)1
Complaint volume is broadly steady year over year.

Recall campaigns

CampaignReportedComponentSummary
18V80000013/11/2018ELECTRICAL SYSTEM:SOFTWAREVolvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems
16V91800021/12/2016AIR BAGSVolvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (S
17V12700001/03/2017AIR BAGSVolvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these
16V79800002/11/2016SEAT BELTS:FRONT:BUCKLE ASSEMBLYVolvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle at
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.