2012 Volkswagen Eos: owner complaints and recalls
Analysis of 94 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
94
Complaints
4
Recalls
1
Crash reports
2
Fire reports
2
Injuries
34.0
Severity index
Severity index 34.0 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 129 2012 vehicles we track with at least 40 complaints on file, the 2012 Volkswagen Eos ranks 110 of 129 by severity, where 1 is the worst. Its severity is higher than 15% of its model-year peers. See the full 2012 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| AIR BAGS | 64 | 68.1% |
| ENGINE | 13 | 13.8% |
| UNKNOWN OR OTHER | 6 | 6.4% |
| ELECTRICAL SYSTEM | 6 | 6.4% |
| STEERING | 5 | 5.3% |
| POWER TRAIN | 5 | 5.3% |
| FUEL/PROPULSION SYSTEM | 4 | 4.3% |
| SEATS | 2 | 2.1% |
The single most-reported system is AIR BAGS, cited in 64 of 94 complaints (68.1%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 25 |
| 2017 | 32 |
| 2018 | 16 |
| 2019 | 5 |
| 2021 | 3 |
| 2022 | 3 |
| 2024 | 1 |
| 2025 | 3 |
| 2026 (year to date) | 1 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V329000 | 16/05/2018 | UNKNOWN OR OTHER | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal |
| 18V148000 | 06/03/2018 | AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the |
| 16V078000 | 10/02/2016 | AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of |
| 15V483000 | 04/08/2015 | AIR BAGS:FRONTAL | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.