2013 Volkswagen Eos: owner complaints and recalls
Analysis of 26 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
26
Complaints
4
Recalls
0
Crash reports
1
Fire reports
1
Injuries
53.8
Severity index
Severity index 53.8 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| AIR BAGS | 19 | 73.1% |
| ELECTRICAL SYSTEM | 4 | 15.4% |
| ENGINE | 3 | 11.5% |
| UNKNOWN OR OTHER | 2 | 7.7% |
| STEERING | 1 | 3.8% |
| POWER TRAIN | 1 | 3.8% |
| SUSPENSION | 1 | 3.8% |
The single most-reported system is AIR BAGS, cited in 19 of 26 complaints (73.1%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2016 | 6 |
| 2017 | 8 |
| 2018 | 6 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V329000 | 16/05/2018 | UNKNOWN OR OTHER | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal |
| 18V148000 | 06/03/2018 | AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the |
| 16V078000 | 10/02/2016 | AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of |
| 15V483000 | 04/08/2015 | AIR BAGS:FRONTAL | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.