2020 Ram 3500 problems and recalls
Owners have filed 114 complaints on the 2020 Ram 3500, and NHTSA has issued 11 recalls. The most cited component is the Fuel/Propulsion System (32 complaints).
114
Complaints
11
Recalls
6
Crash reports
6
Fire reports
4
Injuries
71.5
Severity index
Severity index 71.5 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.
Ranked 29 of 103 by severity index among 2020 vehicles with at least 40 complaints, highest first. 72% of those vehicles scored lower. Full 2020 ranking.
Components cited in complaints
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| FUEL/PROPULSION SYSTEM | 32 | 28.1% |
| ENGINE | 26 | 22.8% |
| FUEL SYSTEM | 24 | 21.1% |
| DIESEL | 23 | 20.2% |
| POWER TRAIN | 11 | 9.6% |
| ELECTRICAL SYSTEM | 9 | 7.9% |
| SERVICE BRAKES | 8 | 7.0% |
| WHEELS | 7 | 6.1% |
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 8 |
| 2021 | 37 |
| 2022 | 27 |
| 2023 | 21 |
| 2024 | 9 |
| 2025 | 6 |
| 2026 (year to date) | 6 |
Filings in 2023 to 2025 ran 0.5x those in 2020 to 2022 (36 against 72).
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V439000 | 10/06/2021 | ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION | Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume. |
| 22V035000 | 27/01/2022 | VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES | Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly c |
| 20V191000 | 10/09/2020 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with |
| 20V043000 | 24/01/2020 | POWER TRAIN:AUTOMATIC TRANSMISSION | Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube. |
| 21V880000 | 12/11/2021 | FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP | Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning. |
| 20V207000 | 09/04/2020 | STRUCTURE | Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use. |
| 21V398000 | 27/05/2021 | WHEELS:LUGS/NUTS/BOLTS/STUDS | Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel s |
| 20V511000 | 27/08/2020 | ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION | Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperat |
| 22V140000 | 10/03/2022 | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from |
| 22V835000 | 10/11/2022 | POWER TRAIN:AUTOMATIC TRANSMISSION | FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube. |
| 22V904000 | 08/12/2022 | STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS | Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving. |
Other Ram 3500 model years
Severity index for every other model year on file. Compare all 14 years side by side.
- 2013sev 79.9
- 2014sev 69.9
- 2015sev 47.0
- 2016sev 79.9
- 2017sev 29.2
- 2018sev 24.6
- 2019sev 83.3
- 2021sev 52.4
- 2022sev 54.5
- 2023sev 52.1
- 2024sev 81.5
- 2025sev 43.2
- 2026sev 52.0
Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-04. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.