2020 Ram 3500: owner complaints and recalls
Analysis of 112 owner complaints filed with NHTSA and 11 recall campaigns. Updated 2026-07-25.
112
Complaints
11
Recalls
5
Crash reports
6
Fire reports
4
Injuries
78.6
Severity index
Severity index 78.6 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Ram 3500 ranks 31 of 103 by severity, where 1 is the worst. Its severity is higher than 70% of its model-year peers. See the full 2020 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| FUEL/PROPULSION SYSTEM | 32 | 28.6% |
| ENGINE | 25 | 22.3% |
| FUEL SYSTEM | 23 | 20.5% |
| DIESEL | 22 | 19.6% |
| POWER TRAIN | 11 | 9.8% |
| ELECTRICAL SYSTEM | 9 | 8.0% |
| SERVICE BRAKES | 8 | 7.1% |
| WHEELS | 7 | 6.2% |
The single most-reported system is FUEL/PROPULSION SYSTEM, cited in 32 of 112 complaints (28.6%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 8 |
| 2021 | 37 |
| 2022 | 27 |
| 2023 | 21 |
| 2024 | 9 |
| 2025 | 6 |
| 2026 (year to date) | 4 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V439000 | 10/06/2021 | ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION | Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume. |
| 22V035000 | 27/01/2022 | VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES | Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly c |
| 20V191000 | 10/09/2020 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with |
| 20V043000 | 24/01/2020 | POWER TRAIN:AUTOMATIC TRANSMISSION | Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube. |
| 21V880000 | 12/11/2021 | FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP | Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning. |
| 20V207000 | 09/04/2020 | STRUCTURE | Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use. |
| 21V398000 | 27/05/2021 | WHEELS:LUGS/NUTS/BOLTS/STUDS | Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel s |
| 20V511000 | 27/08/2020 | ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION | Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperat |
| 22V140000 | 10/03/2022 | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from |
| 22V835000 | 10/11/2022 | POWER TRAIN:AUTOMATIC TRANSMISSION | FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube. |
| 22V904000 | 08/12/2022 | STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS | Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.