2016 Mercedes-Benz Metris: owner complaints and recalls
Analysis of 126 owner complaints filed with NHTSA and 13 recall campaigns. Updated 2026-07-25.
126
Complaints
13
Recalls
0
Crash reports
2
Fire reports
1
Injuries
15.9
Severity index
Severity index 15.9 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 140 2016 vehicles we track with at least 40 complaints on file, the 2016 Mercedes-Benz Metris ranks 134 of 140 by severity, where 1 is the worst. Its severity is higher than 4% of its model-year peers. See the full 2016 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| FUEL/PROPULSION SYSTEM | 37 | 29.4% |
| VISIBILITY/WIPER | 21 | 16.7% |
| ENGINE | 16 | 12.7% |
| TIRES | 15 | 11.9% |
| UNKNOWN OR OTHER | 15 | 11.9% |
| ELECTRICAL SYSTEM | 10 | 7.9% |
| STEERING | 9 | 7.1% |
| WHEELS | 7 | 5.6% |
The single most-reported system is FUEL/PROPULSION SYSTEM, cited in 37 of 126 complaints (29.4%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2016 | 15 |
| 2017 | 16 |
| 2018 | 26 |
| 2019 | 8 |
| 2020 | 5 |
| 2021 | 2 |
| 2022 | 9 |
| 2023 | 18 |
| 2024 | 17 |
| 2025 | 8 |
| 2026 (year to date) | 2 |
Complaint volume is rising - the last three years carry 2.7x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 16V342000 | 24/05/2016 | POWER TRAIN:AXLE ASSEMBLY | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded. |
| 21V055000 | 05/02/2021 | ELECTRICAL SYSTEM:SOFTWARE | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the even |
| 19V715000 | 08/10/2019 | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward. |
| 19V290000 | 10/04/2019 | STEERING:ELECTRIC POWER ASSIST SYSTEM | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvan |
| 18V837000 | 29/11/2018 | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line co |
| 18V335000 | 22/05/2018 | POWER TRAIN:AUTOMATIC TRANSMISSION | Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft. |
| 17V595000 | 22/09/2017 | STEERING:ELECTRIC POWER ASSIST SYSTEM | Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins. |
| 17V272000 | 21/04/2017 | ELECTRICAL SYSTEM:SOFTWARE | Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers. |
| 17V148000 | 07/03/2017 | LANE DEPARTURE: BLIND SPOT DETECTION | Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM |
| 17V244000 | 10/04/2017 | SEAT BELTS:PRETENSIONER | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. |
| 22V066000 | 08/02/2022 | SERVICE BRAKES, HYDRAULIC:FLUID | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach. |
| 22V099000 | 22/02/2022 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze. |
| 22V482000 | 07/07/2022 | TIRES | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.