2016 Mercedes-Benz Metris problems and recalls

Owners filed 43 complaints on the 2016 Mercedes-Benz Metris in the last three full years, out of 126 on record. The most cited component is the Fuel/Propulsion System.

126
Complaints
13
Recalls
0
Crash reports
2
Fire reports
1
Injuries
35.8
Severity index

Severity index 35.8 Low. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 35.8p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 123 of 141 by severity index among 2016 vehicles with at least 40 complaints, highest first. 13% of those vehicles scored lower. Full 2016 ranking.

Components cited in complaints

Fuel/Propulsion SystemFuel/Propulsion System: 37 complaints (29.4%)37 29%Visibility/WiperVisibility/Wiper: 21 complaints (16.7%)21 17%EngineEngine: 16 complaints (12.7%)16 13%TiresTires: 15 complaints (11.9%)15 12%Unknown Or OtherUnknown Or Other: 15 complaints (11.9%)15 12%Electrical SystemElectrical System: 10 complaints (7.9%)10 8%SteeringSteering: 9 complaints (7.1%)9 7%WheelsWheels: 7 complaints (5.6%)7 6%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
FUEL/PROPULSION SYSTEM3729.4%
VISIBILITY/WIPER2116.7%
ENGINE1612.7%
TIRES1511.9%
UNKNOWN OR OTHER1511.9%
ELECTRICAL SYSTEM107.9%
STEERING97.1%
WHEELS75.6%

Complaints filed per year

013262016: 152017: 162018: 262019: 82020: 52021: 22022: 92023: 182024: 172025: 82026: 2 (partial year)161718261920212223242526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
201615
201716
201826
20198
20205
20212
20229
202318
202417
20258
2026 (year to date)2
Filings in 2023 to 2025 ran 2.7x those in 2020 to 2022 (43 against 16).

Recall campaigns

CampaignReportedComponentSummary
16V34200024/05/2016POWER TRAIN:AXLE ASSEMBLYDaimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
21V05500005/02/2021ELECTRICAL SYSTEM:SOFTWAREDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the even
19V71500008/10/2019ELECTRICAL SYSTEM:12V/24V/48V BATTERYDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
19V29000010/04/2019STEERING:ELECTRIC POWER ASSIST SYSTEMDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvan
18V83700029/11/2018FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line co
18V33500022/05/2018POWER TRAIN:AUTOMATIC TRANSMISSIONDaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
17V59500022/09/2017STEERING:ELECTRIC POWER ASSIST SYSTEMDaimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
17V27200021/04/2017ELECTRICAL SYSTEM:SOFTWAREDaimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
17V14800007/03/2017LANE DEPARTURE: BLIND SPOT DETECTIONDaimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM
17V24400010/04/2017SEAT BELTS:PRETENSIONERDaimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
22V06600008/02/2022SERVICE BRAKES, HYDRAULIC:FLUIDDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
22V09900022/02/2022BACK OVER PREVENTION: SENSING SYSTEM: CAMERADaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
22V48200007/07/2022TIRESDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe

Other Mercedes-Benz Metris model years

Severity index for every other model year on file. Compare all 3 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.