2018 Mercedes-Benz Metris problems and recalls

50% of owner complaints on the 2018 Mercedes-Benz Metris related to the Tires (14 of 28).

28
Complaints
10
Recalls
0
Crash reports
0
Fire reports
0
Injuries
47.6
Severity index

Severity index 47.6 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 47.6p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Components cited in complaints

TiresTires: 14 complaints (50.0%)14 50%WheelsWheels: 5 complaints (17.9%)5 18%Unknown Or OtherUnknown Or Other: 3 complaints (10.7%)3 11%SteeringSteering: 3 complaints (10.7%)3 11%Back Over PreventionBack Over Prevention: 3 complaints (10.7%)3 11%Electrical SystemElectrical System: 2 complaints (7.1%)2 7%Service BrakesService Brakes: 2 complaints (7.1%)2 7%EngineEngine: 2 complaints (7.1%)2 7%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
TIRES1450.0%
WHEELS517.9%
UNKNOWN OR OTHER310.7%
STEERING310.7%
BACK OVER PREVENTION310.7%
ELECTRICAL SYSTEM27.1%
SERVICE BRAKES27.1%
ENGINE27.1%

Complaints filed per year

07142018: 12020: 12022: 52023: 62024: 142025: 118202223241425
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20181
20201
20225
20236
202414
20251
Filings in 2023 to 2025 ran 3.0x those in 2018 to 2022 (21 against 7).

Recall campaigns

CampaignReportedComponentSummary
18V49700029/07/2018POWER TRAIN:DRIVELINE:DRIVESHAFTDaimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
19V69300002/10/2019UNKNOWN OR OTHERDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
21V05500005/02/2021ELECTRICAL SYSTEM:SOFTWAREDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the even
19V22200020/03/2019UNKNOWN OR OTHERDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
19V71500008/10/2019ELECTRICAL SYSTEM:12V/24V/48V BATTERYDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
19V48900025/06/2019STEERINGDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
22V06600008/02/2022SERVICE BRAKES, HYDRAULIC:FLUIDDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
22V09900022/02/2022BACK OVER PREVENTION: SENSING SYSTEM: CAMERADaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
22V13400008/03/2022FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSDaimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
22V48200007/07/2022TIRESDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe

Other Mercedes-Benz Metris model years

Severity index for every other model year on file. Compare all 3 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.