2018 Mercedes-Benz Metris: owner complaints and recalls
Analysis of 28 owner complaints filed with NHTSA and 10 recall campaigns. Updated 2026-07-25.
28
Complaints
10
Recalls
0
Crash reports
0
Fire reports
0
Injuries
0.0
Severity index
Severity index 0.0 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| TIRES | 14 | 50.0% |
| WHEELS | 5 | 17.9% |
| UNKNOWN OR OTHER | 3 | 10.7% |
| STEERING | 3 | 10.7% |
| BACK OVER PREVENTION | 3 | 10.7% |
| ELECTRICAL SYSTEM | 2 | 7.1% |
| SERVICE BRAKES | 2 | 7.1% |
| ENGINE | 2 | 7.1% |
The single most-reported system is TIRES, cited in 14 of 28 complaints (50.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2020 | 1 |
| 2022 | 5 |
| 2023 | 6 |
| 2024 | 14 |
| 2025 | 1 |
Complaint volume is rising - the last three years carry 3.0x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V497000 | 29/07/2018 | POWER TRAIN:DRIVELINE:DRIVESHAFT | Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange. |
| 19V693000 | 02/10/2019 | UNKNOWN OR OTHER | Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks. |
| 21V055000 | 05/02/2021 | ELECTRICAL SYSTEM:SOFTWARE | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the even |
| 19V222000 | 20/03/2019 | UNKNOWN OR OTHER | Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks. |
| 19V715000 | 08/10/2019 | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward. |
| 19V489000 | 25/06/2019 | STEERING | Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist. |
| 22V066000 | 08/02/2022 | SERVICE BRAKES, HYDRAULIC:FLUID | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach. |
| 22V099000 | 22/02/2022 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze. |
| 22V134000 | 08/03/2022 | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak. |
| 22V482000 | 07/07/2022 | TIRES | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.